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AdvisaCare

Homecare Scheduling Coordinator

Scheduling & Travel CoordinationPosted on Nov 12
Full-timeGrand Rapids, MI, USANo salary listed

About the Job

Requirements

  • High school graduate or GED.
  • Reliable transportation.
  • Valid driver's license.
  • Ability to work responsibly both independently and as part of a team.
  • Good communication skills.
  • Ability to travel within the service area.
  • CPR certification.
  • Ability to pass a drug screen and clear background check.
  • Direct hands-on patient care experience is required for field work as needed.
  • Ability to be on call for after-business-hours calls and scheduling modifications.

Responsibilities

  • Answer and triage calls from caregivers, clients, and prospects.
  • Manage client and caregiver schedules to ensure every shift is staffed.
  • Determine optimal client and caregiver matches to support appropriate care and balanced relationships.
  • Maintain compliance with time-reporting systems and processes for accurate billing, payroll, and care-note submissions.
  • Assist with all aspects of office administration.
  • Ensure each patient receives the care needed and that the organization can deliver it.
  • Collaborate with the team on recruitment practices and organizational outcomes.
  • Develop the care team and communicate effectively with providers across all levels of care.
  • Build and maintain client relationships through daily interactions to understand and address client needs.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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