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Air Charter Service

Global passenger and cargo aircraft charters

Business Analyst

Full-TimeUpdated on 10/23/2026
No salary listed
Senior
Surbiton, UK
In Person
Business & StrategyBusiness Analysis

About the job

Requirements
  • At least 5 years of experience working as a Business Analyst.
  • Good knowledge of requirements elicitation techniques and project delivery methodologies, including agile and waterfall.
  • Excellent knowledge of Microsoft core products.
  • Experience working within IT project teams.
  • Ability to plan and coordinate multiple tasks.
  • Strong stakeholder management skills.
  • Analytical and problem-solving ability.
  • Strong attention to detail.
  • Experience with ERP systems or a finance background is desired.
Responsibilities
  • Build a deep understanding of the business, its products, processes, and standard operating procedures.
  • Identify and document project objectives and benefits.
  • Elicit, analyse, validate, and document business requirements for various IT products.
  • Translate business needs into clear, prioritised requirements, including user stories and acceptance criteria.
  • Produce as-is and to-be process maps.
  • Create wireframes and mock-ups to support business requirements.
  • Liaise with the business and third-party suppliers throughout the project lifecycle.
  • Lead stakeholder analysis and manage expectations across business and technical teams.
  • Contribute to change management activities by supporting communication and adoption of new processes or systems, including solution design, testing, training, and support.
  • Contribute to continuous improvement through peer reviews, knowledge sharing, and adoption of best-practice Business Analyst techniques.
Desired Qualifications
  • Experience with ERP systems or a finance background.

About the company

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Air Charter Service

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Website

Air Charter Service arranges passenger and cargo aircraft charters worldwide for governments, large corporations, royalty, and aid agencies. It coordinates tailored, end-to-end charter solutions by matching each request with suitable aircraft, crew, and routing, whether moving fans to a game or transporting oversized cargo, and handling VIP travel. The company operates from offices across multiple continents, using local knowledge to craft the best charter options for each region and client. Unlike many competitors, ACS combines a global network with deep regional expertise to offer customized, on-demand flights at scale, evidenced by over 30,000 flights per year and revenues exceeding $1 billion. Its goal is to provide flexible, reliable, and customized charter services worldwide to meet diverse transport needs.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

1990

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Simplify's Take

What believers are saying

  • H1 2026 revenue topped $845 million, up 38% year over year.
  • Cargo charters rose 49% in H1 2026, fueled by disruptions and relief missions.
  • Brisbane, Stuttgart, Chicago, and Africa promotions show aggressive 2026 expansion.

What critics are saying

  • ACS's 2026 growth depends on conflict, storms, and evacuations that normalize quickly.
  • Fuel-price pressure already squeezed private-jet margins in H1 2026.
  • A sanctions-screening failure would end ACS's emergency-government franchise overnight.

What makes Air Charter Service unique

  • ACS is the world’s largest charter broker, with 43 offices and 800 staff.
  • It orchestrated 35,467 flights in 2025 across cargo, jets, and group charters.
  • ACS spans 50,000 aircraft, giving clients emergency lift and global mission coverage.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Parental Leave
  • Life Insurance
  • Remote Work Options
  • Gym Membership
  • Professional Development Budget

Company News

Air Charter Service
Oct 22nd, 2026
ACS crowned Europe's Leading Private Jet Charter Company 2026 at the World Travel Awards.

ACS crowned Europe's Leading Private Jet Charter Company 2026 at the World Travel Awards. 22 October 2026 glenn phillips. At the World Travel Awards ceremony held in Montenegro on Saturday (17th October), Air Charter Service picked up the accolade of Europe's Leading Private Jet Charter Company 2026. The black tie event was held at the Hyatt Regency Kotor Bay Resort in the southwest of Montenegro. Andy Christie, Group Private Jet Director at Air Charter Service, said: "It is a great honour to have been named as the continent's best at what Air Charter Service Ltd do, and I'd like to take this opportunity to thank everyone that took the time to vote for Air Charter Service Ltd. "The award is testament to our European team's hard work over the past year - our offices across the continent have seen a huge increase in charter numbers so far this year, up by almost 50% in H1. And this award is recognition of their achievements, with each one of our 15 offices in Europe contributing to this year's fantastic figures." This award win comes of the back of ACS being voted as The Air Charter Association's 'Charter Broker of the Year' earlier in the month and also winning the 'Aviation Customer Focus Achievement Award' at the Aviation Industry Awards UK in September.

Air Charter Service
Oct 22nd, 2026
ACS crowned Europe's Leading Private Jet Charter Company 2026 at the World Travel Awards.

ACS crowned Europe's Leading Private Jet Charter Company 2026 at the World Travel Awards. 22 October 2026 glenn phillips. At the World Travel Awards ceremony held in Montenegro on Saturday (17th October), Air Charter Service picked up the accolade of Europe's Leading Private Jet Charter Company 2026. The black tie event was held at the Hyatt Regency Kotor Bay Resort in the southwest of Montenegro. Andy Christie, Group Private Jet Director at Air Charter Service, said: "It is a great honour to have been named as the continent's best at what Air Charter Service do, and I'd like to take this opportunity to thank everyone that took the time to vote for Air Charter Service. "The award is testament to our European team's hard work over the past year - our offices across the continent have seen a huge increase in charter numbers so far this year, up by almost 50% in H1. And this award is recognition of their achievements, with each one of our 15 offices in Europe contributing to this year's fantastic figures." This award win comes of the back of ACS being voted as The Air Charter Association's 'Charter Broker of the Year' earlier in the month and also winning the 'Aviation Customer Focus Achievement Award' at the Aviation Industry Awards UK in September.

Private Jet Card Comparisons
Oct 21st, 2026
Air Charter Service won award at industry gala in London.

Air Charter Service won award at industry gala in London. European charter operators have named Air Charter Service the top broker in the Air Charter Association award. Air Charter Service has taken away the Charter Operators' Broker of the Year award at the Air Charter Excellence Awards on October 8. The London-based Air Charter Association presented the awards at a gala ceremony in West London. "As a charter consultancy, our job is to forge strong relationships with operators, in order to deliver the best solutions to our customers," said Joe Gallimore, Air Charter Service Deputy Group Private Jets Director, in a press release. Gallimore continued: 'Private Jet Card Comparisons work closely with many members of the Air Charter Association, and Private Jet Card Comparisons can't do its job without them. That is why this award means so much - it's a great feeling knowing that you have fully earnt the respect and recognition of your suppliers. Aviation is a people business, and for each charter flight that Private Jet Card Comparisons do, Private Jet Card Comparisons like to think that Private Jet Card Comparisons form part of the operator's team, in order to make them happen.' The award Air Charter Service won was for charter brokers with more than 25 staff, with a separate award for smaller brokers. The gala dinner had 500 industry professionals. It also honored Gulfstream as best aircraft manufacturer and Avinode as best business service supplier.

Air Charter Service
Oct 16th, 2026
ACS picks up top industry prize at the Air Charter Excellence Awards.

ACS picks up top industry prize at the Air Charter Excellence Awards. 16 october 2026 glenn phillips. Last week Air Charter Service picked up The Air Charter Association's award for Charter Operators' Broker of the Year at the Air Charter Excellence Awards 2026, at a gala ceremony in West London. Joe Gallimore, ACS's Deputy Group Private Jets Director, who accepted the award on behalf of the company said: "As a charter consultancy its job is to forge strong relationships with operators, in order to deliver the best solutions to its customers. Air Charter Service Inc. work closely with many members of the Air Charter Association, and Air Charter Service Inc. can't do its job without them. That is why this award means so much - it's a great feeling knowing that you have fully earnt the respect and recognition of your suppliers. "Aviation is a people business, and for each charter flight that Air Charter Service Inc. do, Air Charter Service Inc. like to think that Air Charter Service Inc. form part of the operator's team, in order to make them happen. Air Charter Service Inc. arranged more than 35,000 flights last year, booking with around 1,400 operators and dealing with thousands more, so Air Charter Service Inc. put a lot of time into its relationships with everyone involved, which is another reason why this is award is special. It is a true testament to all its teams around the world and the hard work that they put into every charter. "We had members of our private jet, group charter and cargo teams at the event, as the Air Charter Association's awards evening is always a great opportunity to connect with friends old and new, across the whole air charter industry."

Air Charter Service
Oct 13th, 2026
Air Charter Service expands its Monaco operation.

Air Charter Service expands its Monaco operation. 13 october 2026 glenn phillips. Air Charter Service has expanded its office in Monaco, just months after opening in the sovereignty. Alexandre Busila, ACS's Regional Director of the Francophone market, commented: "The Monaco office has truly hit the ground running, and Air Charter Service is already looking at expansion. The new office has twice the number of desks as the previous one, so Air Charter Service can grow the team to the next level. "Air Charter Service opened its doors here five months ago, and the team have really excelled, so Air Charter Service needed to upgrade the office quicker than Air Charter Service originally planned, to bring in more consultants to cope with the demand. Air Charter Service is remaining in the same building as before, but in a much larger office space. Air Charter Service knew that Monaco was a natural choice for an ACS office, with the high levels of private jet users living in the principality, and the riviera region, many as clients of ours already. The local presence to its customers has paid dividends, expanding its client base further. "The office is less than 20 miles from Nice Cote D'Azur Airport, and within 100 miles down the coastline there are also Cannes-Mandelieu, St Tropez La Mole and Toulon-Hyères - the French Riviera being the most popular region for our private jet customers. We were privileged to be granted the license to operate here from the Minister of State and opened the office on Boulevard d'Italie on June 1st."