Key Account Manager Travel & Mobility

Team language: German

Contract type: Permanent, full-time (40 hours/week), starting as soon as possible

What this role is about

As a Key Account Manager (m/f/d), you are the primary point of contact for your PAYBACK partner portfolio within the Travel segment, managing a wide range of requirements in a dynamic online market environment. From day-to-day operational challenges to complex strategic questions, your analytical marketing and sales expertise will help drive success and create value for our partners.

Your day-to-day responsibilities

• You manage and advise PAYBACK online partners within the Mobility & Travel segment.
• You develop digital marketing campaigns and innovative sales approaches to support both existing customer growth and new business acquisition.
• You define relevant KPIs to ensure efficient budget allocation and continuously optimize all marketing and sales activities.
• You work closely with colleagues from Online Marketing, Offline Marketing, Customer Insights, and Process Management.
• You take ownership of budgets and forecasts.

This role is a great fit for you if...

• You have several years of experience in digital performance marketing and media planning.
• You have gained experience in Key Account Management, for example within an agency environment.
• You hold a degree in Tourism Management, Business Administration, or a comparable qualification.
• You know the complexities and challenges of the German and international travel industry inside out.
• You are a strong communicator, able to work with a wide range of stakeholders, think customer-first, and enjoy working independently with a results-oriented mindset.
• You are data-driven, possess strong analytical skills, and can translate complex insights into effective actions.
• You are confident delivering presentations and conducting negotiations in both German and English.

General Conditions & Benefits

Flexibility:
30 vacation days, the option to purchase additional vacation days, hybrid working (2 days working from home per week), and the opportunity to take a sabbatical.

Food & Drinks:
Mostly complimentary healthy and varied meals, fresh fruit and popcorn daily, as well as coffee and tea.

Health & Fitness:
Free access to our on-site gym, health weeks, massages, and physiotherapy treatments.

Culture:
Team events, Social Days, an open "Come as You Are" culture, dog-friendly office, and strong commitment to Female Leadership initiatives.

Development:
Individual training and development opportunities within your team and across the organization.

Mobility:
Company-sponsored Germany ticket, centrally located office with direct subway access, and JobRad bicycle leasing.

Why PAYBACK?

PAYBACK is Germany’s leading loyalty program and one of the world's largest data-driven marketing platforms. Our solutions reach millions of people every day.

With more than 1,000 employees in Munich, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value. You can look forward to interdisciplinary teams, real ownership opportunities, and an open, innovation-driven culture.

Interested?

We look forward to receiving your application!

The PAYBACK GROUP values diversity – come as you are.

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