Laundry Attendant

About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

Your Day to Day

The Laundry Attendant is responsible for supporting the daily operations of the Laundry Department, ensuring that all hotel and guest linen, uniforms, and clothing are cleaned, processed, and handled efficiently in accordance with the hotel's quality and hygiene standards. The role involves assisting washers, pressers, and other laundry colleagues, maintaining laundry equipment and work areas, and ensuring timely delivery of clean linen and garments to support smooth hotel operations and exceptional guest experiences.

Key Responsibilities

• Assist in the daily operations of the Laundry Department to ensure efficient and timely laundry services.
• Sort hotel linen, guest clothing, and colleague uniforms according to fabric type, color, and washing requirements.
• Assist in loading and unloading washing machines, dryers, and other laundry equipment safely and efficiently.
• Transfer linen and garments between washing, drying, pressing, and finishing areas to maintain smooth workflow.
• Feed linen into flatwork ironers and assist with pressing, folding, and organizing clean linen and garments.
• Ensure the correct use and measurement of laundry chemicals and detergents in accordance with established procedures.
• Monitor washing and drying processes, ensuring appropriate temperatures, pressure, water levels, and machine settings.
• Maintain cleanliness and organization of laundry equipment, workstations, and storage areas at all times.
• Inspect linen and garments for stains, damage, or defects and report any concerns to the Laundry Supervisor.
• Ensure proper handling and care of hotel linen, guest clothing, and colleague uniforms to prevent damage or loss.
• Assist in maintaining adequate linen supplies and ensuring clean items are properly sorted, folded, and stored.
• Follow established laundry procedures to ensure consistent quality, hygiene, and operational efficiency.
• Report equipment malfunctions, maintenance concerns, and safety hazards promptly to the Laundry Supervisor.
• Ensure compliance with health, safety, hygiene, fire safety, and hotel policies and procedures.
• Handle laundry chemicals, machinery, and equipment safely, following established safety guidelines.
• Support colleagues during busy operational periods to ensure laundry requirements are completed on time.
• Maintain high standards of personal grooming, professional conduct, and teamwork.
• Participate actively in departmental training and development programs to enhance skills and service quality.
• Contribute to the hotel's sustainability initiatives by ensuring efficient use of water, energy, and laundry supplies.
• Ensure compliance with hotel standards, company policies, and applicable labor and safety regulations.
• Perform additional duties as assigned by the Laundry Supervisor, Laundry Manager, or Executive Housekeeper to support departmental objectives and overall hotel operations.

What We Are Looking For

• High school education or equivalent qualification is preferred.
• Previous experience in a laundry operation, preferably within a hotel or hospitality environment, is an advantage.
• Basic knowledge of laundry procedures, washing techniques, and garment care.
• Familiarity with laundry equipment, including washing machines, dryers, pressing machines, and flatwork ironers, is an advantage.
• Basic understanding of laundry chemicals, detergents, and safe handling procedures.
• Ability to follow instructions and established operational procedures accurately.
• Good attention to detail to ensure proper cleaning, handling, and presentation of linen and garments.
• Basic communication skills in English, with the ability to communicate effectively with colleagues and supervisors.
• Ability to work efficiently in a fast-paced environment while maintaining quality and safety standards.
• Good teamwork skills and a positive attitude toward supporting colleagues and departmental operations.
• Basic understanding of hygiene, health and safety, and workplace cleanliness standards.
• Physically capable of performing laundry duties, including standing for extended periods and handling laundry loads safely.
• Strong sense of responsibility, reliability, and commitment to maintaining hotel standards.
• Willingness to learn new skills and participate in training and development opportunities.
• Flexibility to work rotating shifts, weekends, and public holidays.

What We Offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.