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Ryder System

Logistics, fleet management, and warehousing solutions

Routing Coordinator 1

Logistics & TransportationPosted on Nov 9
Full-timeNew Albany, OH, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • One to two years of related experience is required.
  • Ability to work the specified shift and set wage amount.
  • Ability to follow work procedures, safety rules, and directions.
  • Customer service and communication skills.
  • Ability to perform the physical activities required, including standing, walking, bending, crouching, stooping, reaching, stretching, stepping, climbing, and sitting frequently or throughout the shift.
  • Ability to operate office equipment, perform math calculations, and write numeric and alphanumeric characters.
  • Ability to learn and operate routing software, spreadsheet applications, and word-processing applications.
  • Ability to track and monitor key performance indicators.
  • Ability to communicate verbally and in writing with associates and customers.

Responsibilities

  • Plan, coordinate, and optimize final-mile delivery routes to support efficient, cost-effective, and on-time service.
  • Schedule and monitor deliveries, support dispatch and hub operations, communicate with customers and internal teams, resolve delivery issues, and adjust routes in response to changing conditions.
  • Track performance metrics, identify operational improvement opportunities, and help ensure a positive customer delivery experience while meeting service-level expectations.
  • Optimize daily utilization of assets and drivers across network sites.
  • Support the Routing Team’s administrative and clerical requirements.
  • Support the operational logistics design team’s weekly optimization requirements for internal and external customers through inbound, cross-dock, and outbound route planning and optimization.
  • Code delivery manifests and build trucks in the operating system.
  • Compile statistical information from manifest data and prepare related reports.
  • Input delivery information into the computer.
  • Assist with dispatching as needed.
  • Assist with developing materials for routing process improvement workshops.
  • Contact customers to confirm delivery details and time windows.
  • Check postponements and cancellations against delivery manifests.
  • Confirm ZIP codes and address locations in the routing system.
  • Answer telephones.
  • Type correspondence for department managers and maintain department files.
  • Perform other assigned duties, including miscellaneous clerical duties as needed.

About the Company

Ryder System

Logistics, fleet management, and warehousing solutions

Ryder System provides logistics and transportation services across three segments: Fleet Management Solutions (leasing, rental, and maintenance of trucks and trailers), Supply Chain Solutions (warehousing, distribution, and transportation management), and Dedicated Transportation Solutions (a dedicated fleet and drivers). FMS lets customers outsource transportation by leasing or renting equipment with maintenance handled by Ryder; SCS offers end-to-end logistics support to optimize supply chains; DTS provides a dedicated team and assets to meet specific transport needs. The company differentiates itself by offering multiple, integrated services under one provider with flexible, scalable solutions tailored to each customer. Ryder's goal is to help businesses optimize and manage their supply chains through reliable, scalable, and customizable transportation and logistics services.

Company size
10,001+
Company stage
IPO
Headquarters
Florida, United States
Founded
1933

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