TopView Group

TopView Group

Sightseeing and visitor experience operator

Greeter

Full-Time
$20.50/hr
Mid
Washington, DC, USA
In Person

About the job

Requirements
  • Excellent communication skills, with the ability to engage diverse audiences and articulate key selling points effectively.
  • Strong interpersonal skills, including the ability to build rapport and establish positive relationships with customers and colleagues.
  • An enthusiastic and outgoing personality, with a passion for travel, tourism, and exploring new destinations.
  • Flexibility to work evenings, weekends, and holidays as needed, with the potential for remote or offsite assignments.
Responsibilities
  • Welcome guests in a polite and friendly manner.
  • Inform guests about departure times, stop locations, and other required information.
  • Check and scan guests' tickets and direct guests to the bus or boat.
  • Collect guest information to assist in resolving customer service-related issues and concerns.
  • Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute day-to-day operations.
  • Be responsible for company equipment.
  • Monitor the safety of employees and guests.
  • Conduct and submit various reports as assigned.
Desired Qualifications
  • Knowledge of Washington, D.C. attractions, landmarks, and tourist hotspots.
  • Prior experience in sales, marketing, or customer service roles.

About the company

TopView Group is best understood as a sightseeing and visitor-experience operator. Local guest-service, driving, marine, food-service, maintenance, and sales teams operate the experiences. Its brands run hop-on sightseeing, themed bus experiences, harbor cruises, bike rentals, and ticketing services in major destinations. Central functions support scheduling, technology, partnerships, marketing, finance, and expansion. The scope follows TopView's portfolio represented on its official group and recruiting sites. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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Simplify Jobs

Simplify's Take

What believers are saying

  • Topview raised $5.5 million in February 2026, extending its Series A to $14 million.
  • Topview 4.0 launched in 2026, unifying text, image, voice, and video generation.
  • TopView reports 5 million users and over 500,000 daily videos, signaling strong demand.

What critics are saying

  • Go New York Tours faces a $2.1 million unpaid idling-fines burden in 2026.
  • TopView’s hostile competition in Times Square spawned trademark and harassment litigation.
  • Street-level tour sales invite imitators, customer conflict, and regulatory scrutiny in crowded markets.

What makes TopView Group unique

  • TopView Group combines hop-on hop-off tours, cruises, bike rentals, and software products.
  • Its Attraction Pass bundles reservations, bus access, and attractions in one app.
  • TopView operates in New York and London with in-house technology and branded events.

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Benefits

Health Insurance

Vision Insurance

Dental Insurance

Paid Vacation

Flexible Work Hours

Company News

PhillyVoice
May 9th, 2024
A giant pink bus is hosting tea parties while giving tours of Philly

Tea Around Town, an experience run by New York City-based TopView Sightseeing, launched Philly tours last month.