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Toll Brothers

Builds luxury homes and master-planned communities

Associate Sales Consultant

Real Estate SalesConfirmed live in the last 24 hours
Full-timePanama City Beach, FL, USANo salary listed

About the Job

Requirements

  • A real estate license is required in some states.
  • Weekend availability is required.
  • Maintain a full-time, five-day work week.
  • Be a self-starter who is motivated to learn through mentorship.
  • Develop customer-service skills to understand customers and create win-win solutions.
  • Develop selling techniques to generate leads and gain customer commitment.
  • Work collaboratively with Online Sales and Construction teams across departments to serve customers and generate sales.
  • Develop negotiation skills to explore alternatives, influence and persuade the other party to achieve acceptance and commitment.
  • Communicate clearly in speech and writing, using appropriate grammar and organizing and articulating ideas concisely.

Responsibilities

  • Assist in achieving all community sales goals, including generating traffic, securing sales agreements, achieving customer satisfaction, and delivering a luxury customer experience from the first visit through move-in.
  • Maintain the assigned community’s online presence with updated information on Tollbrothers.com, the MLS, and other channels.
  • Support Online and Onsite Sales teams in increasing internet lead conversion.
  • Build and leverage relationships with real estate agents.
  • Conduct regular prospecting and appointment-setting activities.
  • Coordinate with the marketing team to plan traffic-generating activities.
  • Learn to manage the supply of quick-delivery homes in the community.
  • Complete competitive analyses of products, features, neighborhoods, and amenities.
  • Monitor community and model-home appearance to achieve White Glove Checklist standards.
  • Demonstrate model homes, community and floor-plan features, and homesites to customers.
  • Use Salesforce, Pivotal, Microsoft Office applications, E1, and other core applications to complete business needs and update customer information.
  • Assist in preparing and presenting real-estate-related documents to customers purchasing a new Toll Brothers home.
  • Attend and participate in sales meetings.
  • Provide an exceptional experience for customers visiting the sales center, build relationships, and learn about each customer’s needs and story.
  • Partner with the design studio team to meet business objectives and enhance the customer experience.
  • Assist customers with the mortgage process, including ensuring buyers apply with TBI Mortgage and receive a commitment letter, and coordinating with a customer’s lender to keep the loan on track to settle by providing documentation and comparable sales to the lender’s appraiser.
  • Assist with weekly communications with post-sale customers.
  • Deliver the closing gift to the homeowner’s new home.

Desired Qualifications

  • A Bachelor’s degree.
  • At least one year of sales and/or customer-service experience.

About the Company

Toll Brothers

Builds luxury homes and master-planned communities

Toll Brothers builds luxury homes across 60+ markets in 24 states, with in-house architectural, engineering, mortgage, title, land development, smart-home technology, landscaping, and manufacturing operations. Buyers get a turn-key experience by choosing designs and communities (including master-planned and golf-course developments) while Toll Brothers handles construction, financing, title, and post-purchase services. The company differentiates itself through owning a full value chain and large scale in the luxury segment, which supports tighter quality control and a premium product. Its goal is to deliver high-quality luxury homes in desirable markets and develop attractive communities for a range of buyers with end-to-end services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Upper Dublin Township, Pennsylvania
Founded
1967

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