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Geisinger

Integrated health system with hospitals

Certified Medical Assistant - Certified Medical Assistant, Internal Medicine

Clinical Support & Patient AdministrationUpdated on Nov 13
Full-timeState College, PA, USANo salary listed

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • A Certified Medical Assistant (CCMA) or Registered Medical Assistant (RMA) credential is required, with certification from NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • Basic Life Support certification is required within six months.
  • The role requires communication, customer service, multitasking, and teamwork skills.

Responsibilities

  • Provide direct patient care and clinical support for physicians and other providers in an outpatient setting as an integral member of the healthcare team under provider direction.
  • Prepare patients; collect and review pertinent information; perform technical duties; document using the electronic medical record; and support a safe patient environment.
  • Provide administrative and clerical support, including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.
  • Use the electronic medical record rooming tool to obtain and document the patient's reason for visit, weight, vital signs, visit screening information, medication review, and pertinent information for the provider.
  • Set up examination and treatment rooms between cases.
  • Help patients prepare for provider visits and take appropriate measures to assure patient safety and privacy.
  • Provide direct patient care as directed by the provider and according to competency and clinic needs, including performing EKGs and wound dressings and supporting providers during minor surgical procedures and ancillary examinations.
  • Prepare and administer medications according to policy and procedure after validating knowledge and competency; do not administer intravenous medications.
  • Complete patient tests and treatments per provider order and according to policy and procedure after validating knowledge and competency.
  • Collect and prepare laboratory specimens and complete associated paperwork accurately and efficiently to expedite laboratory studies.
  • Perform phlebotomy and assist with laboratory functions related to testing, reporting, and quality assurance of specimens as educated and overseen by the laboratory.
  • Perform receptionist and clerical duties that support patient care and clinic operations, including matching and filing ancillary department, consultation, and other medical reports in patient records.
  • Document in appropriate sections to create complete and accurate medical records.
  • Use the electronic medical record and scheduling system as designated.
  • Facilitate timely patient appointments and complete referrals and pre-authorizations as needed.
  • Collect co-payments.
  • Assist with orientation of new personnel under the direction of the provider and/or site lead.
  • Execute and document ongoing patient communication as directed by the provider, prioritize communications to the provider, and respond to patient questions and requests to use provider time efficiently and meet patient needs promptly.
  • Reinforce patient education as directed by the provider to support patients' understanding of instructions.
  • Inventory non-controlled medical and surgical supplies and pharmaceuticals as needed to maintain adequate supply levels, verify expiration dates, document utilization, and optimize organizational efficiency and space utilization.
  • Access non-controlled medication storage and supply areas and transport non-controlled medications as needed for clinic or unit needs.
  • Prepare and clean instruments.
  • Follow sterilization and disinfection protocols, including high-level disinfection of instruments and equipment.
  • Clean and set up examination rooms between patients using established infection-prevention protocols.
  • Follow hand-hygiene and infection-prevention precautions; routinely inspect diagnostic equipment and instrumentation for condition and operation, and identify preventive or corrective maintenance needs.
  • Actively participate in the patient-safety and quality-improvement program.
  • Comply with job-specific obligations and organizational policies and procedures.

Desired Qualifications

  • A minimum of one year of related work experience is preferred.
  • Graduation from a specialty training program is preferred.

About the Company

Geisinger

Integrated health system with hospitals

Geisinger Health System runs hospitals and clinics across several locations, offering a wide range of medical services (from cancer and cardiology to pediatrics and women’s health) along with patient support tools like the MyGeisinger patient portal. Its main product is integrated health care: Geisinger provides medical treatment through its doctors, nurses, and facilities, and supports care with online access, remote telemedicine, and access to medical records and billing. Geisinger differentiates itself by combining clinical care with research and education in one system, including programs like MyCode health genetics research and ongoing clinical trials, plus direct links between patient care, research, and community health initiatives. The company’s goal is to improve health outcomes for patients by delivering coordinated care, advancing medical knowledge through research, and engaging with communities to support healthy living.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Danville, IL
Founded
1915

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