RibCrib

Casual-dining restaurant chain serving barbecue

Server

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeLawton, OK, USANo salary listedIn-person

About the Job

Requirements

Minimum six months of previous restaurant industry experience, subject to management's discretion.
Ability to communicate clearly orally and in writing to serve guests and supervise dining-room activities as needed.
Understanding of basic math concepts to total costs and make change.
Proficiency with restaurant equipment, including headsets, microphones, and Aloha or View Touch operating systems.
Food Handler's Permit where applicable.
Ability to stand for long periods and frequently walk, push, pull, lift, carry, kneel, or stoop.
Ability to occasionally lift up to 10 pounds, and occasionally lift up to 30 pounds.
Ability to work in a climate-controlled establishment and tolerate brief exposure to heat or cold related to food preservation or preparation.

Responsibilities

Greet and seat guests using the standard Rib Crib greeting and follow the twelve steps of service.
Present menus, answer questions, suggestively sell menu items using descriptive language, and respond to questions about food and service.
Answer phone calls by the third ring, determine their nature, and direct them to appropriate people; take call-in orders and answer catering questions when needed.
Record guests' orders on checks.
Relay orders to the kitchen and serve courses from the kitchen.
Prepare and suggest drinks and desserts, and stock service bars as determined by the establishment's size and practices.
Observe guests' dining experiences, respond to additional requests, and determine when a meal has been completed.
Total bills and accept payment or refer patrons to the cashier.
Clear and reset counters or tables at the conclusion of each meal and shift.
Be willing to take on responsibilities or tasks of any nature as needed to support the team's operating culture.
Perform other duties as assigned.

Description

General Summary: Coordinates activities of dining room employees engaged in providing courteous and rapid service to diners by performing the following duties:

Essential Duties & Responsibilities:

Responsible for greeting and seating all guests using the standard Rib Crib greeting, “Hi, Welcome to Rib Crib” and proceeding to use the twelve steps of service.
Presents menu, answers questions, suggestively sells menu items using “sizzle words”, and answers questions regarding food and service.
Answers phone calls by the third ring, determines the nature of the call and directs calls to appropriate persons. Takes call-in orders and answers catering questions when necessary.
Records guests’ orders on check.
Relays order to kitchen and serves courses from kitchen.
Prepares and suggests drinks, desserts, and stocks service bars as determined by establishment’s size and practices.
Observes guests’ dining experiences and is able to respond to any additional requests and to determine when a meal has been completed.
Totals bill and accepts payment or refers patron to Cashier.
Clears and resets counters or tables at conclusion of each meal and shift.
Demonstrates a willingness to assume any responsibility or perform any task (“shift to assist”) regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.

Requirements

Required Knowledge, Skills, & Abilities:

Ability to clearly communicate both orally and written as required to serve guests and supervise dining room activities as needed.
Understands basic math concepts as required to total costs and make change.
Proficient use of restaurant equipment including but not limited to such things as headset, microphone and Aloha or View Touch operating systems etc.

Education & Experience: Minimum six months previous restaurant industry experience based upon management’s discretion.

Certifications/Licenses: Food Handler’s Permit where applicable.

Physical & Mental Requirements:

Position requires the employee to perform most of the work from a standing position for long periods of time frequently walking, pushing, pulling, lifting, carrying, kneeling, or stooping.
Work may occasionally involve periods of lifting up to 10 pounds with occasional lifting not to exceed 30 pounds.

Working Conditions:

Position is in a climate-controlled establishment. Employees may be exposed to brief periods of temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling.

RibCrib

Server

About the Job

Requirements

Responsibilities

About the Company

RibCrib

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