Perform duties independently with little or no supervision, operating within established directions and instructions and making independent decisions within general agency constraints and insurance laws.
Have daily contact with customers and carriers for information exchange, problem solving, quoting, negotiations, gathering customer updates, and analyzing ongoing exposure and risk tolerance; review coverage options and risk-management and prevention strategies.
Have thorough technical knowledge of Property and Casualty insurance, including insurance forms and risk alternatives.
Have an Associate’s degree from a two-year college or technical school, or an equivalent combination of education and relevant experience.
Possess or pass the requirement to be a licensed Property and Casualty insurance producer.
Complete continuing education and training as required by applicable statutes and regulations.
Responsibilities
Determine customers’ needs and financial exposures by scheduling fact-finding appointments, reviewing current coverage, identifying coverage gaps, and evaluating application forms, financial information, product brochures, salary information, exposure checklists, reports, and other data to assess risk and market to selected carriers.
Develop coordinated insurance and/or risk-management plans, calculate and quote rates, and implement immediate coverage actions.
Identify and develop insurance prospects and appropriate markets.
Market, service, and promote the Agency’s products and services, and develop and retain customers at a strategic level.
Service and manage existing customers by analyzing their needs, evaluating and answering questions about coverage, determining suitable products, and identifying concerns, external competition, exposure changes, and additional coverage needs.
Assist policyholders with renewals when needed; educate customers on policy and product features, advantages, and disadvantages; and remarket accounts as necessary.
Develop and maintain knowledge of the marketplace and working relationships with company representatives and underwriters; investigate alternative risk placements when admitted-market coverage is unavailable.
Prepare submissions; negotiate pricing, policy conditions, and terms with carriers; review quotations and recommend the best options for price, coverage, and risk alternatives; manage quotes and proposals; and bind coverage within agency authority.
Meet established revenue standards and quotas.
Collaborate with agency personnel and the supervisor to provide feedback on customer and market conditions.
Handle customer telephone calls and personal visits concerning individual risks and coverage requirements, claims, new business, remarkets, and additional lines of coverage.
Ensure applicable renewals and requests for changes, endorsements, audits, and other items are properly implemented and comply with company requirements.
Desired Qualifications
Insurance experience is a plus.
Outstanding verbal and written communication skills.
Job Description: Advisor
Element Risk Management 's Core Values
Integrity: Commit to honesty, transparency, and doing what is right even when no one is watching. Integrity is the foundation of trust in every decision, relationship, and outcome.
Ownership: Take full responsibility for results, embracing both success and failure. Show grit and Relentless Perseverance, and practice Proactive Stewardship by protecting relationships and resources entrusted to us.
Excellence: Pursue the never-ending journey of Continuous Improvement. Enhance skills, processes, and services while being Growth Oriented and driving innovation.
Humility: Bring expertise with self-assurance while staying open to learning and valuing the perspectives of others. Lead and collaborate without ego.
Authenticity: Show up as our true self, speak honestly, and build trust through openness and respect.
POSITION SUMMARY:
The Advisor is responsible for developing and managing a book of business. The Advisor also needs to service insurance customers by analyzing their individual needs, evaluating options, and offering tailored insurance solutions. The Advisor is responsible to identify new insurance prospects and nurture existing customer relationships and to promote the agency. The primary line of business is commercial Property and Casualty.
PRIMARY RESPONSIBILITIES AND DUTIES:
· Determine customers’ particular needs and financial exposures by scheduling fact-finding appointments; determining extent of present coverages; and identifying possible gaps. Mine and evaluate documents such as application forms, financial information, product brochures, salary information, exposure checklists, and other reports and data to determine degree of risk and market to a selection of carriers.
· Develop a coordinated insurance &/or risk management plan, calculate and quote rates for immediate coverage action and implementation.
· Identify and develop insurance prospects and appropriate markets
· Market, service and promote the Agency’s products and services and work at a strategic level to develop and retain customers.
·Service/Manage existing customers, including: analyzing the needs of the customers, evaluating and answering questions regarding coverage, and determining the most suitable product for the customer; identifying concerns, external competition, exposure changes and additional coverage needs.
· When needed, assist existing policyholders through the renewal process with strong communication and market knowledge. Educate customers on policy/product features, advantages and disadvantages. Remarket accounts as necessary.
· Independently develop and maintain strong knowledge of the marketplace and strong working relationships with company representatives and underwriters. If no coverage is available in the admitted market, investigate risk placement alternatives, if available.
·Prepare submissions, and negotiate pricing, policy conditions, and terms with selected carriers. Review all quotations with recommendations as to the best options for price, coverage and risk alternatives. Manage quotes, proposals to customers, and bind coverage with insurance carriers within agency authority.
·Revenue standards and quotas will be established and are expected to be met.
SECONDARY RESPONSIBILITIES AND DUTIES:
· Collaborate with agency personnel and supervisor to provide feedback on customer and/or market conditions.
·Handle telephone calls and personal visits from customers pertaining to their individual risks and coverage requirements, claims, new business, remarkets and additional lines of coverage.
·For all applicable accounts, ensure that all renewals and all requests for changes, endorsements, audits, etc. are properly implemented and comport with the various company requirements.
·Other duties, as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
·Performs duties independently with little or no supervision, operating from established directions and instructions. Decisions are made within general agency constraints and insurance laws, and require independent decision-making.
·The position involves daily contacts with customers and carriers, which encompasses information exchange, problem solving, quoting, and/or negotiations, significant contact with customers to collect information on any changes to the customer’s characteristics and to analyze the customer’s continued exposure and tolerance to risk, as well as review coverage options and risk management/prevention strategies.
·Thorough technical knowledge of Property & Casualty insurance, including an understanding of insurance forms and risk alternatives. Outstanding verbal and written communication skills.
QUALIFICATIONS:
-Education: Associate’s degree from a two-year college or technical school, or equivalent combination of education and relevant experience.
-Experience: Insurance experience a plus.
-Specialized Skills, Knowledge or Licensure: Possess or pass the requirement to be a licensed Property & Casualty insurance producer.
-Continuing Education/Training: as required by applicable statutes and regulations.
OTHER RELEVANT REMARKS:
This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion.