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Benchmark Health

AI-powered mental health care navigation platform

Lead Advocate

Mental & Behavioral HealthUpdated on Nov 6
Full-timeRemote in USA

About the Job

Requirements

  • A Master’s in Social Work or Mental Health Counseling is required.
  • An LICSW or LMHC license in Massachusetts is required.
  • A minimum of 3–5 years of direct clinical practice experience in behavioral health is required.
  • Interpersonal and relationship-building skills to build trust and rapport with patients and stakeholders.
  • Organizational skills to manage multiple patient cases and required documentation concurrently.
  • Ability to use and document in electronic health systems and use desktop applications for communication.

Responsibilities

  • Screen, assess, and manage patients for behavioral health symptoms and conditions in the Advocacy Care Model.
  • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other appropriate treatments to help patients work toward identified goals.
  • Manage clinical escalations and complex cases that arise within the team.
  • Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider.
  • Serve as an ongoing liaison between providers to coordinate patient care.
  • Systematically track treatment response and changes in clinical symptoms or treatment side effects.
  • Coordinate care with referral sources as clinically indicated.
  • Oversee a panel of patients, assess behavioral health needs, and employ short-term evidence-based behavioral interventions.
  • Manage complex patients and clinical escalations, and provide support to unlicensed care managers as needed.
  • Coordinate care and external resources, triaging and referring patients to external supports such as therapy or medication management.

Desired Qualifications

  • Previous experience providing measurement-based care.
  • Previous experience managing clinical escalations and performing safety risk assessments.
  • Previous experience working with patients with serious mental illness and substance use disorder.
  • Comfort and experience working with children and adolescents.
  • Previous experience with the AIMS Collaborative Care Model.

About the Company

Benchmark Health

AI-powered mental health care navigation platform

Benchmark Health builds an AI-powered healthcare platform focused on mental health and behavioral care. It helps people find appropriate care quickly by navigating the behavioral health landscape, with a precision-based approach to matching patients to suitable providers and services to optimize outcomes. The platform works by integrating clinical guidance and data-driven care navigation to streamline access to outpatient mental health care, aiming to improve patient outcomes and care efficiency. Differentiation comes from its specialty in precision medicine for mental health and its technology-driven care navigation, backed by venture funding and seed capital. The goal is to reduce delays in accessing care, improve the quality and timeliness of behavioral health treatment, and advance digital health tools in the outpatient setting.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Brookline, MA
Founded
Not listed

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