Summer 2026
Technical Support Specialist Apprentice
Posted on 6/23/2026
Kyndryl
10,001+ employees
Managed IT infrastructure and cloud services
No salary listed
Noida, Uttar Pradesh, India
Hybrid
 IT & Security |
|---|
- BCA and BSc.(Computer Science and Circuit branches), B Com with a minimum of 1 computer course, strong understanding of IT fundamentals (Diploma CS/ IT + Degree)
- Excellent verbal & written English communication
- Strong customer service and troubleshooting skills
- Knowledge of Windows, macOS, O365, VMware, Networking, Internet Security, and Collaboration tools
- Familiarity with IT ticketing systems
- Multilingual ability is a plus
- Employees hired for a pre-professional/professional assignment while enrolled at a university/educational institution, or just after completion of qualification, and work for Kyndryl as part of the apprentice program
- We are hiring a Level 1 Technical Support Specialist to provide first-line technical support to Business
- The role focuses on quick problem determination, troubleshooting, and delivering excellent customer service within defined SLAs.
- Deliver Level 1 support for hardware, software, and services as per contract.
- Troubleshoot and resolve issues related to OS, Email (Outlook/Exchange/Lotus), Networking (VPN/Connectivity), O365, VMware, and collaboration tools (Teams, Webex, Slack).
- Handle password resets, entitlement checks, and incident logging in ticketing tools.
- Escalate issues to appropriate teams while acting as the client’s advocate.
- Manage service outages and update status messages.
- Maintain software license and hardware inventory records.
- Meet SLAs, SLOs, and KPIs with high customer satisfaction.
Kyndryl provides managed IT infrastructure services for large enterprises, helping them run and modernize their technology environments. Its offerings cover cloud adoption, cybersecurity, security operations, and digital workplace services, all delivered under long-term managed-service contracts. The company works by partnering with major technology providers (including Microsoft) to offer integrated, end-to-end solutions, often complemented by a new security operations center (SOC) and other security capabilities. This focus sets it apart from competitors through scale, enterprise-grade governance, and a history rooted in IBM’s infrastructure services, now independent but aligned with large technology partners. The goal is to support digital transformation by providing reliable, scalable, and secure infrastructure management that enables enterprises to operate efficiently and securely in a cloud-enabled world.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
2021
Your Connections
People at Kyndryl who can refer or advise you
Simplify's Take
What believers are saying
- ČSOB chose Kyndryl for bank-wide process transformation and governance modernization.
- Velliv renewed Kyndryl for Danish mainframe operations while transitioning workloads to hybrid platforms.
- Broadridge expanded Kyndryl work on AI-enabled, quantum-safe infrastructure modernization.
What critics are saying
- Dutch sovereignty rules blocked Solvinity acquisition, limiting European M&A expansion.
- Customers modernizing off mainframes reduce long-term lock-in and renewal economics.
- 2026 layoffs and redundancy actions increase delivery risk in a trust-based services business.
What makes Kyndryl unique
- World's largest independent IT infrastructure services provider, spun out of IBM in 2021.
- Kyndryl Consult combines advisory, implementation, and managed services across mission-critical environments.
- Deep hyperscaler alliances and vendor-neutral positioning support complex, multi-vendor modernization projects.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Professional Development Budget
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↓ -2%1 year growth
↓ -2%2 year growth
↓ -2%ČSOB selects Kyndryl to drive business process transformation. Kyndryl will help streamline end-to-end processes and strengthen governance across the bank's operations PRAGUE, June 17, 2026 - Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services and Československá obchodní banka (ČSOB), one of the largest financial institutions in the Czech Republic and part of the KBC Group, today announced a collaboration to support the bank's business process transformation. With more than four million clients, ČSOB offers a broad range of financial services supported by digital and core banking platforms that underpin its critical business processes. ČSOB selected Kyndryl to simplify and modernize its complex, mission-critical environments and drive long-term transformation to improve operational efficiency and adapt to evolving regulatory requirements in the financial services industry. "At ČSOB, we continuously modernize our processes and technology environment to deliver simpler and faster services to our clients. That is why, in the IT domain, we are looking for a partner that is capable of navigating a complex enterprise environment and supporting us in implementing large-scale transformation initiatives," says Roman Mašek, Director of B-2 IT at ČSOB. "ČSOB is taking bold steps to modernize and streamline the processes that sit at the heart of its customer experience," said Jiri Batek, Managing Director, Kyndryl in Czech Republic. "We're proud to bring our expertise in transforming mission-critical environments to support the bank in creating a more efficient, agile and resilient operational foundation." As part of the engagement, Kyndryl will implement, deploy, configure and integrate a business process management platform based on Camunda into ČSOB's existing technology environment to streamline end-to-end processes, reduce system complexity and enable a more seamless, personalized and efficient customer experience. "We selected Kyndryl because of its experience with large-scale transformation projects and its strong expertise in process automation. This enables us to further develop our Camunda platform while maintaining a strong focus on security, regulatory compliance, and high service availability for our clients," says Mašek. In addition, Kyndryl will also help build a ČSOB Process Center of Excellence that will establish governance, standards and expert guidance to help enable the consistent application of processes over time as business and regulatory requirements evolve. About Kyndryl Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.
Kyndryl launches European Principal Markets and appoints David Soto as President to strengthen its leadership in Europe. Enrique Cortés named President of Kyndryl Spain MADRID, June 15, 2026 - Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services and technology consulting, today announced a new European Principal Markets organization and appointed David Soto as President. The new organization groups France, Germany, Italy, Portugal and Spain together, and reflects the company's commitment to growth across Europe. Within this new structure, David Soto expands his scope of responsibility to strengthen coordination across Kyndryl's principal European footprint. "Europe is home to incredible talent, strong customer relationships and an ecosystem built for innovation and growth in sectors of strategic importance for the economy and society. Kyndryl works with some of the biggest companies across Europe delivering mission-critical services," said David Soto, President of Kyndryl's European Principal Markets. "Building on that foundation, this new organization underscores the region's importance to Kyndryl and our commitment to helping European customers advance their digital sovereignty objectives through a pragmatic approach - focused on choice, control, auditability and resilience - while balancing these priorities with innovation, security and competitiveness." David Soto has over 30 years of experience leading companies and advising customers on how to innovate and modernize their IT systems. He has held global senior leadership positions at companies such as Accenture and IBM and has served on various boards of companies in the United States and Europe. Since 2023, he has served as President of Kyndryl Spain and Portugal, where he has significantly driven growth in both markets, positioning them among the company's fastest-growing and most profitable markets globally. As part of this organization, Enrique Cortés has been appointed as the new President of Kyndryl Spain. He brings more than 25 years of professional experience in the technology sector; he previously led the Practices and Consulting division at Kyndryl Spain and Portugal and has a strong track record in infrastructure services, the public sector, and customer management. José Gonçalves remains the leader of Kyndryl Portugal. The countries within the European Principal Markets organization will continue to be reported in the Principal Markets reportable segment. David Soto, President of Kyndryl's European Principal Markets Enrique Cortés, President of Kyndryl Spain About Kyndryl Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.
Velliv extends Kyndryl collaboration to support mainframe operations. COPENHAGEN, Denmark, June 11, 2026 - Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, and Velliv, a leading Danish pension and life insurance company, today announced a renewed agreement extending their long-standing, trusted partnership. Kyndryl will continue to operate Velliv's critical mainframe workloads from its Kyndryl zCloud environment in Denmark. Kyndryl Bridge, the company's AI-driven platform, will support Velliv with real-time visibility, proactive monitoring and enhanced operational insights across its mainframe environment. "We are pleased to extend our collaboration with Kyndryl, which brings deep mainframe expertise and strong local skills that are critical to the stability of one of our core systems," said Anders Rasmussen, CIO, Velliv. "Having access to experienced teams on the ground in Denmark gives us confidence in the day-to-day operations of our mainframe environment, while supporting transparency and control as we continue modernizing our application landscape. This partnership enables us to safeguard business continuity today while preparing responsibly for the future." "We are proud to deepen our collaboration with Velliv as they advance their IT transformation," said Michael Jurgensen, Managing Director, Kyndryl Denmark. "Our shared mainframe platform in Denmark is designed to deliver secure, resilient operations at scale, while giving organizations the freedom to modernize at their own pace. This agreement underscores both the trust between our teams and the increasing importance of scalable, enterprise-grade mainframe services in the market." Velliv is modernizing its application landscape as part of its long-term IT strategy, moving toward a hybrid environment where select workloads will transition to new platforms. Kyndryl will provide Velliv with continued access to a resilient and efficiently managed mainframe environment, which is essential to supporting business continuity and customer stability during this transition. Kyndryl's decades of experience delivering mainframe services, combined with its deep expertise in the financial services industry and strong local presence in Denmark and the Nordics, provide Velliv with a future-ready operational foundation. The shared mainframe platform enables organizations across industries to maintain the stability of critical systems while accelerating their transition toward modern, cloud-based architectures. About Kyndryl Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com.
Kyndryl AI for biodiversity: Luxembourg ecosystem health. 1h ago · 0:00 listen · Source: Kyndryl Summary. Kyndryl is using advanced data and agentic AI to support biodiversity and environmental sustainability in Luxembourg. They are collaborating with StartFromBee SIS, a Luxembourg-based impact company, on this initiative. The focus is on strengthening biodiversity and local ecosystems by creating pollinator-friendly environments and sustainable habitats. They're also developing technology to better understand ecosystem health. Pollinators, like bees, are vital for plant life and indicate environmental conditions. Kyndryl is developing AI-driven capabilities, built on its Agentic AI Framework, for environmental monitoring. Specialized AI agents perform tasks such as detection, classification, research, and contextual analysis. This solution uses camera systems and data analysis to track pollinator activity, identify patterns, and analyze behavior. These insights will provide a detailed view of biodiversity and ecosystem dynamics over time. This project shows how advanced technologies like AI can support important societal and environmental outcomes. This is an AI-generated audio summary. Always check the original source for complete reporting.
May 13, 2026Henderson Park agrees to sell iconic Los Cubos office in Madrid for €91 million following comprehensive refurbishment. * Asset acquired by ATREA Real Estate * Since acquiring Los Cubos in 2017, Henderson Park has successfully undertaken a major brown-to-green refurbishment of the iconic brutalist office and increased occupancy to 84% * Works included the modernisation of the façade and interiors and an overhaul of the asset's technology, wellbeing and sustainability credentials Madrid/London, 12 May 2026: Henderson Park, the international real estate investment manager, has exchanged contracts on the sale of Los Cubos in Madrid to ATREA Real Estate, a Madrid-based real estate investment platform led by Luis López de Herrera-Oria, for €91 million. In line with Henderson Park's value-add strategy and leveraging its expertise in undertaking brown-to-green redevelopments of well-located offices with good underlying fundamentals, the firm has completed a comprehensive modernisation of the iconic brutalist building to create a vertical campus. The refurbishment works have comprised upgrading the office's façade, auditorium and interiors alongside a thorough technological overhaul and the addition of amenities designed to enhance occupier experience and wellbeing. The amenities include new communal areas, the Faborit cafeteria, over 4,000 sqm of external terraces, a gym and a padel court. The works have also prioritised significantly improving Los Cubos' sustainability credentials, achieving a LEED Gold certification. Following the successful delivery of these improvements and having acquired the building vacant, Henderson Park has completed nine lettings that have established a strong and diverse base of globally recognised occupiers including Konecta, the AI-powered customer experience group, Takeda, the global biopharmaceutical company and Kyndryl, the world's largest provider of IT infrastructure services, which relocated its Spanish headquarters to Los Cubos. Los Cubos remains one of the most recognisable office buildings in Madrid and now comprises 19,600 sqm of space over nine storeys and is 84% let. Christophe Kuhbier, Head of Investments, Europe, at Henderson Park, commented: "This sale marks the conclusion of our business plan for Los Cubos, which perfectly exemplifies Henderson Park's value-add DNA and expertise in executing brown-to-green redevelopments. Marking our entry into the Spanish market in 2017, we acquired an iconic asset with sound fundamentals and scope for improvement. We have subsequently delivered a comprehensive refurbishment that has transformed the office building into a modern workplace with the technology, wellbeing and sustainability features that today's occupiers demand, while ensuring we preserved and celebrated the building's unique brutalist design. Our leasing success validates this approach and we're pleased to pass Los Cubos onto its next steward." This latest exit follows the sale of the Islazul shopping centre in Madrid to Castellana Properties for €340 million in February. Henderson Park has been advised by Rivoli AM, CBRE, Cushman & Wakefield, Ashurst and Deloitte. ATREA Real Estate was advised by Ecija, Ernst & Young y PwC.