C

Commonwealth of Massachusetts

State government provides public services

Recovery Treatment Worker 2

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeTaunton, MA, USANo salary listedIn-person

About the Job

Requirements

  • At least three years of full-time or equivalent part-time experience providing direct care services in a human-service-related field, including at least one year working specifically with a substance use disorder population and at least one year in a supervisory capacity, or an equivalent combination of the required experience and the stated substitution.
  • Demonstrated knowledge of restraint and seclusion techniques, including prevention, de-escalation, debriefing, and restraint and seclusion reduction principles.
  • Knowledge of harm reduction and medication and other assisted therapies.
  • Familiarity with HIPAA regulations and Federal Regulations 42 CFR Part 2 and Part 8.
  • Experience recognizing problems in providing nursing services to special client groups, including people with mental, physical, or emotional disabilities.
  • Ability to make decisions and respond quickly in emergency or dangerous situations while remaining calm.
  • Ability to interact with people under physical or emotional stress.
  • An associate's degree or higher with a major in substance use disorder, psychology, human services, or mental health may substitute for one year of the required direct-care experience.
  • Two years of experience as a Recovery Treatment Worker I in the Recovery from Addictions Program may substitute for the required supervisory experience.

Responsibilities

  • Provide supervision to staff, including coordinating assignments, planning and monitoring shift schedules, scheduling training sessions for staff or clients, maintaining supplies and equipment, and enforcing policies, rules, and regulations.
  • Provide direct care by assisting clients with daily living functions, executing behavioral programs, planning and organizing recreational, social, instructional, or special activities, attending treatment meetings, accompanying clients to appointments, and providing medication support.
  • Participate in restraint and seclusion as directed by nursing or psychiatry staff and in accordance with Department of Mental Health regulations to ensure the safety of clients and staff.
  • Supervise staff and evaluate performance to ensure quality care, participating in regular supervision and progressive disciplinary processes as needed.
  • Conduct and participate in admissions, discharges, and transfers.
  • Integrate clients' perspectives into all facets of care, support their individual needs and preferences, and advocate for their dignity and respect.
  • Complete staff assignment sheets and duty logs.
  • Monitor staff scheduling to ensure proper coverage, including vacancies, under the agreed overtime procedure.
  • Resolve client concerns in a timely manner and assist clients in exercising their human rights.
  • Partner with clients to develop individual therapeutic goals and objectives through consultation, evaluation, review of client history, or observation.
  • Conduct training with staff and clients about available services, and instruct clients in participation in sporting events, crafts, arts, or other activities.
  • Document observations of client care through routine reports and ensure appropriate follow-up.
  • Collect and record appropriate information and provide physical and emotional support during admissions, transfers, and discharges.
  • Monitor daily problems and interventions, mediate issues among clients, and attend meetings to make decisions.
  • Accompany patients to appointments, programs, and treatment areas, and assist professional or medical staff as needed.
  • Work 40 hours per week on second shift, with Wednesday and Thursday off; attend first-shift orientation Monday through Friday for the first three weeks; and work mandatory overtime.

Desired Qualifications

  • Demonstrate a positive, nonjudgmental, and accepting attitude toward individuals with substance use disorder.
  • Experience supervising or guiding staff, including performance appraisal, employee coaching, training and development, and performance management.
  • Strong organizational skills and attention to detail.
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Bilingual or multilingual fluency.

About the Company

Commonwealth of Massachusetts

State government provides public services

The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1788

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