Account Service Representative
C Spire
Account Service Representative
C Spire
Telecom and technology solutions provider
Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.
Summary:
“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.Responsibilities:
What You Will Do
Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities—averaging over $50,000 annually in total compensation.
Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services.
Deliver exceptional customer service with integrity and enthusiasm in every interaction.
Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry.
Leverage C Spire’s investment in your future—advance through our management training programs or grow where you are with ongoing retail development support.
Represent the C Spire brand with professionalism, passion, and drive.
Qualifications:
What You Will Bring
You’ll bring a passion for technology, a dedication to results, and the drive to deliver unbeatable service to every customer who walks through our doors.
In addition to that, we require:
One year of customer service or sales experience or a bachelor’s degree or equivalent.
Excellent communication skills.
A passion for technology and a commitment to staying current on new devices and plans.
Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.
We will give special consideration to candidates who have:
Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.
A proven track record of hitting goals and advancing professionally.
What You Will Gain
A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:
Competitive Compensation Package
Blue Cross Blue Shield Health Insurance
Tuition Assistance Programs
Complimentary Wireless Service & Device*
401k Match
Teladoc Telemedicine
WellBeacon Wellness Program
Paid Talent Referral Opportunities
Tailored learning paths for every position
Physical Requirements and Working Conditions
Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing a computer screen.
*Complimentary wireless service and device available to team members in our wireless footprint.
If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.
C Spire provides telecommunications and technology services for both individuals and businesses. It offers wireless mobile service, high-speed fiber internet, and a range of business IT solutions such as managed services, cloud offerings, and security. The company builds and maintains its own network and data resources to connect people, homes, and workplaces, then packages these capabilities into services that customers can use to connect devices, run applications, and communicate. Compared with competitors, it emphasizes combining consumer-grade connectivity with business-focused IT and security services and maintains a strong emphasis on local support and tailored solutions rather than a one-size-fits-all approach. The company’s goal is to help people stay connected and productive by providing reliable, scalable technology infrastructure that supports everyday life and work.
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