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Harmony

AI agents automate internal IT/HR support

Sales Development Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • Strong written and verbal communication skills.
  • Comfort using artificial intelligence tools for research, prospecting, and writing.
  • Able to work on-site in Manhattan four days per week.

Responsibilities

  • Prospect, qualify, and follow up with a high volume of cold leads to generate sales-ready meetings for the sales team.
  • Run thorough discovery and deliver clean handoffs to assigned account executives.
  • Multi-thread accounts across information technology and business decision-makers.
  • Use Harmony’s sales technology stack, including Nooks, Apollo, Sales Navigator, Gong, and Salesforce, according to company standards.
  • Meet quota consistently in a fast-moving, early-stage environment.
  • Build relationships quickly over the phone with business and technical audiences.
  • Collaborate across Sales, Marketing, and Product.

Desired Qualifications

  • Experience with Salesforce and sales engagement tools such as Nooks and Apollo.

About the Company

Harmony

AI agents automate internal IT/HR support

Harmony helps organizations automate internal support with AI agents embedded in the tools people already use. It provides an enterprise service management platform that automates IT, HR, and operations requests through natural-language interactions in Slack and Microsoft Teams, so most common tickets can be resolved without a human agent. The system runs a library of over 100 pre-built AI agents and can be configured with no code to create custom workflows. It continuously learns from solved tickets to update knowledge bases and tracks assets in real time. Harmony integrates with more than 100 systems, including Okta and ServiceNow, and aims to reduce manual work on service desks while speeding up response times.

Company size
51-200
Company stage
Seed
Total funding
$57.9M
Headquarters
New York City, New York
Founded
2025

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