Full-Time

Medical Assistant / Dental Assistant

Health Insurance Claims Review

R+V Allgemeine Versicherung AG

R+V Allgemeine Versicherung AG

5,001-10,000 employees

Provides private and commercial insurance services

No salary listed

Wiesbaden, Germany

Hybrid

Hybrid work with flexible hours in the home office and office.

Category
Insurance (1)
Required Skills
Microsoft Office
Quality Assurance (QA)
Customer Service

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Requirements
  • Successfully completed training as a medical assistant or comparable qualification.
  • Several years of professional experience preparing medical or dental invoices.
  • Initial relevant experience in statutory and/or private health insurance.
  • Very good spoken and written German skills.
  • Proficiency in Microsoft Office.
  • Social competence, organizational ability, and an independent, structured working style.
Responsibilities
  • Review and process incoming benefit documents and handle incoming correspondence and telephone inquiries.
  • Request necessary information or decision-relevant documents when details are unclear, involve experts when needed, and manage the professional and legal clarification process.
  • Pay benefits within existing authorization limits and submit cases to a higher authorized person for payment when necessary.
  • Issue approvals and prepare a justified decision proposal for a higher authorized person in cases of doubt.
  • Review colleagues’ cases as part of benefit-specific quality assurance and internal control measures when holding the appropriate authorization level, including conducting the necessary consultations.
  • Process customer complaints.
  • Temporarily or permanently take on special assignments within the work area, such as testing tasks during the further development of technical systems and participation in professional working groups.
R+V Allgemeine Versicherung AG

R+V Allgemeine Versicherung AG

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R+V Allgemeine Versicherung AG is a major German insurer serving private and business customers. It offers standard insurance products as well as customized private plans and tailored, pragmatic solutions for commercial clients, covering protection and retirement planning. Its products work by providing policy-based coverage after customers pay premiums; claims support and risk management are built into the plans, with options ranging from everyday private coverage to specialized corporate solutions. The company differentiates itself through its large customer base, high premium income, and a broad, integrated portfolio, plus a strong emphasis on partnership, support, and employee benefits. Its goal is to be a reliable partner for customers, employees, and partners, helping people through protection and security while maintaining steady growth.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Wiesbaden, Germany

Founded

1922

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Simplify Jobs

Simplify's Take

What believers are saying

  • 2025 pre-tax profit reached 2.2 billion euros; Q1 2026 premiums rose 5.6%.
  • First-half 2026 German primary premiums reached 10.6 billion euros, up 5.0%.
  • Emmie won German Brand Award 2026, improving digital customer acquisition.

What critics are saying

  • R+V expects 2026 pre-tax profit around 1.2 billion euros, far below 2025.
  • Efficiency savings already reached 100 million euros, showing structural expense pressure.
  • A 2026 German hail, flood, or Kfz shock can crush the combined ratio.

What makes R+V Allgemeine Versicherung AG unique

  • R+V’s Volksbanken Raiffeisenbanken network gives it captive German retail distribution.
  • Fitch reaffirmed AA strength for R+V Allgemeine Versicherung AG in November 2025.
  • NextLevel targets profitable growth while preserving high risk-bearing capacity.

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Benefits

Paid Vacation

Wellness Program

Mentorship Program

Training Programs