CXM Direct

Cast, extrude, and finish engineered brass

Back Office Executive - Mandarin Speaker

Business OperationsConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

A bachelor’s degree in business or a related field.
A minimum of 5 years of experience in business analysis or a related field in brokerage back office.
Advanced analytical and conceptual thinking skills.
Advanced technical skills.
Attention to detail and accuracy with numbers and procedures.
Experience creating detailed reports and giving presentations.
Competency in Microsoft Word, Excel, and Outlook.
A track record of following through on commitments.
Planning, organizational, and time-management skills.

Responsibilities

Evaluate business processes, anticipate requirements, identify areas for improvement, and develop and implement solutions.
Coordinate with the risk department on leverage change requests and escalated trading issues.
Communicate with team leaders and sales on specific IB requests or network structure reorganization.
Liaise with the technology provider on complex situations and disputes.
Cross-check funding issues with the payment service provider.
Manage internal ticketing for feedback or issues within the department.
Perform financial checks on transactions or transfers within the system.
Collect appropriate information on complaints from a technical perspective.
Perform know-your-customer validation and open, amend, review, and exit clients according to established policies and procedures.
Contribute to continuous improvement of fraud operations processes to enhance operational efficiency and effectiveness.

Desired Qualifications

Experience in a stock-broking business, in either information technology or back office operations, is a significant advantage.

Back Office Executive (Mandarin Speaker)

CXM Direct LLC · Bukit Bintang, Malaysia · Full-time · Posted 2024-08-12

Workplace: on_site

Department: Back Office

Description

Responsibilities:

- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

- Coordinate with risk dept on leverage changing request, or any escalated trading issues

-Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure

-Liaising with technology provider on any complex situation dispute

- Cross checking with PSP on funding issues

- Managing internal ticketing on any feedback or issues arise within the dept

-Performing financial checks on any transaction or transfer within the system

- Collecting appropriate information of any complaint on technical perspective

l-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.

- Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes.

Requirements

Requirements:

-A bachelor’s degree in business or related field.-A minimum of 5 years of experience in business analysis or a related field in Brokerage Backoffice.

-Exceptional analytical and conceptual thinking skills.

-Advanced technical skills.

-Great attention to minute details, meticulously excellent to numbers and procedures.

-Fundamentally analytical and conceptual thinking skills.

-Experience creating detailed reports and giving presentations.

-Competency in Microsoft applications including Word, Excel, and Outlook.

-A track record of following through on commitments.

-Excellent planning, organizational, and time management skills.

-Experience in a stock-broking business, in either IT or back office operations would be a significant advantage

Apply

Apply at CXM Direct LLC

About the Company

CXM Direct

Cast, extrude, and finish engineered brass

CXM Direct produces engineered brass and bronze alloys for shapes, profiles, bars, rods, and tubes, cast, extruded, drawn, and finished to AMS and ASTM standards at a 200,000-square-foot facility in Cicero, Illinois. Its in-house brass mill casts, extrudes, and finishes a range of engineered shapes and customized rod products, with alloys designed for repeatable chemistry and tight process control to reduce downstream machining. The company differs from others by offering a fully integrated in-house workflow from melting to finishing and by delivering both limited-volume and high-volume runs with consistent material properties. Its goal is to provide precisely engineered metals that streamline manufacturing and minimize finishing needs for customers.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Chicago, IL
Founded: 1923

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