Senior Facilities Coordinator

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE ROLE

The Senior Facilities Coordinator is responsible for overseeing the day-to-day operations of a large corporate office, ensuring employees have a safe, clean, organized, and productive work environment. This position manages mailroom operations, coordinates facility maintenance, oversees vendors, supports office projects, and serves as the primary point of contact for workplace services. The ideal candidate is highly organized, customer-focused, hands-on, and able to manage multiple priorities in a fast-paced environment.

WHAT THIS ROLE WILL DO

Facilities Operations

• Manage the daily operations of the corporate mailroom, including incoming and outgoing mail, USPS, FedEx, UPS, DHL, courier services, certified mail, and package distribution.

• Operate and maintain mailing equipment and ensure adequate shipping and mailing supplies are available.

• Serve as the primary point of contact for shipping vendors and resolve mail and delivery issues.

• Coordinate the daily operation of office facilities and workplace services.

• Conduct routine inspections to ensure the office is clean, organized, and operating efficiently.

• Respond to employee facilities requests and service tickets in a timely manner using Zendesk.

• Maintain copy rooms, and other common areas.

• Coordinate office moves, furniture reconfigurations, workstation setups, and seating assignments.

• Prepare offices and workstations for new hires and employee onboarding

Building Maintenance

• Coordinate repairs and preventive maintenance with property management and building engineers.

• Submit, monitor, and manage facility work orders through Zendesk.

• Follow up to ensure maintenance requests are completed accurately and on time.

• Communicate building-related issues, repairs, and scheduled maintenance to employees.

• Conduct routine inspections to identify maintenance needs and workplace concerns

Vendor Management

• Manage relationships with cleaning services, maintenance contractors, furniture vendors, movers, and other facility service providers.

• Obtain proposals and quotes for facility-related services and projects.

• Schedule vendor visits and oversee work performed on-site.

• Ensure vendors comply with company policies and building requirements.

• Verify completed work meets company expectations and quality standards

Space Planning & Office Management

• Assign offices, workstations, and hoteling spaces.

• Maintain accurate office seating charts and workplace management software.

• Coordinate employee office relocations and departmental moves.

• Assist with office expansions, renovations, and space planning projects

Furniture & Equipment

• Coordinate the delivery, installation, relocation, and assembly of office furniture.

• Maintain an inventory of office furniture and equipment.

• Arrange repairs or replacement of damaged furniture.

• Assist with moving furniture and equipment throughout the office.

• Set up offices, conference rooms, and meeting spaces for new employees and special events

Health & Safety

• Conduct workplace safety inspections.

• Ensure compliance with OSHA and company safety standards.

• Coordinate emergency evacuation procedures.

• Maintain first aid kits and emergency supplies.

• Report safety concerns and coordinate corrective actions.

Office Services

• Maintain adequate inventory of office supplies

Administrative Responsibilities

• Maintain facilities documentation and records.

• Process facilities-related invoices and purchase orders.

• Maintain vendor contracts and equipment warranties.

• Prepare reports, spreadsheets, and other administrative documentation.

• Maintain accurate records of facility assets and workplace equipment.

WHAT THIS PERSON WILL BRING

• Associate's degree or equivalent work experience.

• 3–5 years of facilities, office management, workplace operations, or related experience in a corporate environment

• Excellent organizational and time management skills with the ability to prioritize multiple tasks simultaneously

• Strong customer service, communication, and interpersonal skills

• Experience coordinating vendors and managing facility-related projects

• Proficiency with Microsoft Office Suite (Outlook, Word, Excel)

• Experience using Zendesk or a similar work order/ticketing system

• Ability to work independently while exercising sound judgment and decision-making

• Ability to maintain confidentiality and professionalism when working with employees, vendors, and leadership

• Experience supporting a large corporate office environment preferred

• Experience coordinating office moves, renovations, and workplace improvement projects preferred

• Knowledge of OSHA workplace safety requirements preferred

• Experience with workplace management or space planning software preferred

Core Competencies

• Customer Service

• Facilities Operations

• Mailroom Operations

• Vendor Management

• Project Coordination

• Organization & Planning

• Communication

• Problem Solving

• Time Management

• Attention to Detail

• Team Collaboration

• Adaptability

• Multitasking

Physical Requirements

• Must be able to lift, push, pull, and carry up to 50 pounds.

• Must be able to move office furniture, equipment, and supplies as needed.

• Must be able to stand, walk, bend, kneel, climb ladders, and move throughout the office for extended periods.

• Must be able to work in an office environment and loading dock areas as required

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

• WEALTH: 401(k) program with company match, stock reimbursement program

• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

• OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.