Business Resilience Manager

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Business Resilience Manager supports QVC and coordinates business continuity planning, incident management, and escalations in support of the Global Business Resilience program. The Business Resilience Manager partners with stakeholders to plan, train, test, and execute continuity, crisis, and emergency management activities.

Where You'll Work

• This role is remote and job seekers must reside in one of the following states PA, DE, FL, NC, SC, TN, ID or VA to be considered. Relocation assistance not available for this role.

What You'll Do

• Support the development and coordination of company-wide business resilience strategies across assigned markets.
• Coordinate Business Continuity Plan (BCP) training and exercises, including scheduling, delivery, documentation, and plan validation.
• Monitor BCP compliance and conduct regular plan reviews; report on program status, metrics, and readiness.
• Help develop BCP and Crisis Management (CM) policies, standards, procedures, and guidelines; brief business partners.
• Maintain enterprise mass notification system coverage and coordinate with stakeholders during incidents that may affect operations.
• Contribute to program improvements, control enhancements, regulatory reviews, and post-incident assessments; develop reports and dashboards to highlight readiness, risks, and gaps.

What You'll Bring

• Experience developing awareness and training programs, supporting the full lifecycle of business continuity tools and platforms, and implementing solutions such as BCP systems and mass notification tools.
• Education: Bachelor’s degree in a related field and relevant certifications are preferred. Equivalent education, certifications, training, and experience may be considered.
• Experience: 3–5 years of progressively responsible experience in corporate security, the private sector, or a public agency, including business continuity planning, training, tabletop exercises, and presentations to varied audiences.

#LI-SH1

Salary: $95,000.00 - $100,000.00

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.