PSI CRO

Global CRO delivering on-time patient enrollment

Site Management Associate

Clinical Research OperationsConfirmed live in the last 24 hours

Full-timeZagreb, CroatiaNo salary listed

About the Job

Requirements

A college or university degree is required.
Administrative work experience is required; experience in an international setting is preferred.
Full working proficiency in English and Croatian is required.
Proficiency in Microsoft Word, Excel, and PowerPoint is required.
Good organizational and planning skills, attention to detail, ability to multitask in a fast-paced environment, problem-solving ability, and flexibility are required.
A team-oriented approach and customer service and interpersonal skills are required.

Responsibilities

Maintain databases and tracking systems.
Compile, procure, process, translate, and file documents and information.
Communicate with company departments and external parties.
Serve as a communication point for investigative sites participating in clinical research projects.
Coordinate site-specific query resolution, project training, and access to vendor-related systems for site teams.
Receive and route incoming mail and calls.
Assist with meeting arrangements.
Prepare draft agendas and minutes for project meetings.

Desired Qualifications

A Life Sciences degree is a plus.

Job Description

Start your career in clinical research, streamlining communication, maintaining systems and managing documents & information.

Office-based - Zagreb

The scope of responsibilities will include:

Maintenance of databases and tracking systems
Work with large amount of documents, including their compiling, procurement, processing, translation and filing
Communication with company departments and external parties
Communication point for investigative sites participating in the clinical research projects
Coordination of site-specific query resolution, project training and access to vendor-related systems for site teams
Receiving and routing all mails and incoming calls
Assistance with meeting arrangements
Preparation of draft agendas and minutes of project meetings

Qualifications

College/University Degree
Administrative work experience, preferably in an international settings
Life Sciences degree is a plus
Full working proficiency in English and Croatian
Good organizational and planning skills
Detail-oriented, able to multi-task and work effectively in a fast-paced environment
Good problem-solving abilities, flexibility
Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects
Proficiency in standard MS Office applications (Word, Excel and PowerPoint)

Additional Information

We offer:

Excellent working conditions
Extensive training and friendly team
Competitive salary and benefits package
Opportunities for personal and professional growth

Take your first step towards a career in clinical research, coordinating a variety of tasks and learning new things while growing with the company.

Please provide your CV in English.

About the Company

PSI CRO

Global CRO delivering on-time patient enrollment

PSI CRO is a global contract research organization that handles clinical trials for multiple therapeutic areas, with a focus on enrolling patients on schedule and delivering studies on time. Its services span feasibility assessments, trial planning, site selection, patient recruitment, and multi-continent trial execution across 50+ countries, backed by medical doctor resources dedicated to accurate timeline predictions. Unlike many CROs, PSI emphasizes predictable enrollment and on-time project delivery, aiming for high client satisfaction and repeat business through a pragmatic, no-nonsense approach. The company’s goal is to be regarded as the best CRO in the world by both clients and employees, achieved through reliable timelines, strong execution, and low staff turnover.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Switzerland
Founded: 1995

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