Helium Health

EMR, practice management, RCM, telemedicine platform

Growth Associate

Field SalesConfirmed live in the last 24 hours

Full-timeLagos, NigeriaNo salary listed

About the Job

Requirements

A minimum of 3 years of sales or account management experience exceeding growth targets is required.
Experience in telesales and selling enterprise software is required; experience selling healthcare enterprise solutions is an advantage.
Resilience, a results-driven approach, and strong prospecting skills are required, including the ability to develop strong customer and stakeholder relationships.
Creative thinking and an innovative mindset focused on continuous improvement are required.
Strong interpersonal skills and a collaborative, flexible work style are required.
Willingness to travel and engage with customers at various locations is required.
Strong presentation, listening, written, and verbal communication skills are required.
Digital proficiency, including use of Microsoft Office and work productivity tools, is required.
A first degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance, or a related field is required; equivalent work experience is acceptable.
Understanding of the health technology space and its disruptive opportunities is required.
Strong business and financial acumen are required.
Candidates must reside in Lagos State.

Responsibilities

Achieve revenue-based quotas by selling renewals, products, and services, and identify upselling opportunities when applicable.
Develop mastery of product knowledge and technical understanding to assess client needs and requirements.
Identify and execute in-cycle upsells; regularly monitor cross-sell and upsell opportunities, terms, and deliverables in coordination with Sales and Customer Success teams.
Make cold calls to generate interest in new products and services and create new business leads.
Meet sales targets set by managers and contribute to team targets.
Communicate and explain sales plans and calculations to sales teams.
Assist with territory modeling to promote efficiency and growth.
Support processes for custom client requirements and strategic initiatives aligned to market needs, including strategies to improve competitive pricing and performance.
Drive pipeline development, engagement prioritization, value proposition, and customer escalations.
Oversee the use of applications and platforms, and track data to inform decisions.
Maintain department knowledge management, oversee onboarding of new team members, and ensure documentation is safely stored, backed up, and accessible to appropriate staff.
Manage collaboration and cross-functional team relationships to achieve positive outcomes.
Help growth associates improve efficiency and conversions by sending leads, managing transactions, creating contracts, and providing training to improve time management.
Report on sales and campaign outcomes, communicate team news and wins, and maintain accountability within the growth team.
Maintain customer and stakeholder relationships and promote Helium's brand and services to customers.
Build and maintain relationships with client-team members who influence purchasing decisions; interface with clients, resolve disputes promptly, and prioritize client satisfaction.
Use selling and negotiation strategies to close deals that benefit both Helium and customers.
Transition converted customers to the appropriate team and service delivery model.
Collaborate with cross-functional teams and management to optimize sales processes and systems and improve customer experience.
Collaborate with the Customer Success team to maintain the customer relationship management system and ensure relevant data is captured promptly.

Desired Qualifications

Specific experience selling healthcare enterprise solutions is an added advantage.

Growth Associate (Lagos State)

Helium Health · Lagos, Nigeria · Contract · Posted 2026-10-22

Workplace: on_site

Department: HeliumOS

Description

We are Helium Health!

A full-service Healthtech company on a journey to digitize healthcare across Africa. We have been doing this since 2016, and our pioneering approach has helped to transform healthcare delivery systems across Sub-Saharan Africa and the GCC, creating an alternative vision for patients and providers, whilst facilitating hundreds of thousands of high-quality patient experiences every month.

We are very good at creating for the market we live in, because we fully understand from our own experiences. Our innovative and reliable products are engineered for the nuances of the African landscape, empowering frontline providers to deliver excellent healthcare to patients. Our products span Provider Digitization, Financial Solutions, and Public Health & Data Partnerships, including HeliumOS, HeliumDoc, HeliumCredit, HeliumWallet, and HeliumCare.

We are looking to hire experienced Tech sales specialists who will be responsible for executing a growth and expansion strategy across the private and public sector using Helium’s suite of products in Lagos State.

Responsibilities:

Sales and Business Development

Achieve your revenue-based quota by selling renewals/products/services, may offer to upsell opportunities when applicable
Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.
In-cycle upsell identification and execution. Regular monitoring of Cross-Sell / Upsell opportunities, terms and deliverables in coordination with Sales and CS teams.
Carry out cold calling in order to create interest in new products and services, generate new business leads.
Meet sales targets set by managers and contribute to the team’s targets.

Sales Operations

Effectively communicate and explain all sales plans and calculations to sales teams.
Assist with territory modeling to promote efficiency and growth.
Support processes for custom client requirements, support strategic initiatives that align to market needs and focus on strategies to improve competitive pricing and performance.
Drive pipeline development, priority of engagements, value proposition, and customer escalation.
Oversee the use of various applications and platforms, track data to inform decisions.
Ensure proper knowledge management of the department and oversee the onboarding process of new joiners to the team. Ensure all documentation is safely stored and backed up and accessible by appropriate staff levels.
Manage collaboration and cross-functional team relationships to ensure positive outcomes.
Assist the growth associates to become more efficient and better by creating opportunities for conversions. Send leads, manage the transaction process, create contracts, and provide training to improve time management skills.
Keep the growth team accountable by reporting on sales and campaign outcomes and communicating team news and wins.

Customer Relationship Management (CRM) and Stakeholder Management

Maintain high level customer and stakeholder relationships and continually promote the Helium brand/services to ensure that Helium is top-of-mind for customers.
Identify, build and maintain relationships with members of the client teams who influence purchasing decisions. Interface with clients, ensure all disputes are promptly resolved and client satisfaction remains prioritized.
Deploy various selling and negotiation strategies to ensure that the deal is closed with a win-win for Helium and the customer.
Transition of converted customer(s) to the appropriate team and through the service delivery model.
Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience.
Collaborate with Helium Customer Success Team to maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner.

Requirements

Minimum 3 years sales / accounts management experience exceeding growth targets.
Experience in telesales and selling enterprise software; specific experience selling healthcare enterprise solutions is an added advantage.
Resilient and result-driven, with great prospecting skills. Proven ability in developing strong relationships and partnerships with customers and relevant stakeholders.
Ability to think creatively with an innovative mindset that is constantly looking for ways to improve things.
Strong interpersonal skills with a collaborative and flexible work style. Willing to travel and engage with our customers at various locations
A very good communicator. Strong presentation, listening, written and verbal skills.
Digitally savvy and proficient in the use of Microsoft Office and work productivity tools
First Degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance, or any other related field. The equivalent of the same in working experience is also acceptable
Understanding of the healthtech space and the disruptive opportunities being created
Strong business and financial acumen
Interested candidates must be resident in Lagos State

Benefits

This role offers a competitive pay and other benefits and perks.

Helium Health is an equal opportunity employer, thus it is not biased in its employment to any race, colour, creed, religion, sex or physical disability.

Apply

Apply at Helium Health

About the Company

Helium Health

EMR, practice management, RCM, telemedicine platform

Helium Health provides a cloud-based healthtech suite in Africa that includes electronic medical records (EMR), practice management, medical billing, revenue cycle management (RCM), and telemedicine for healthcare providers. Its platform integrates patient records, scheduling, billing, and telemedicine, with providers paying subscriptions and patients benefiting from HeliumCredit financing for care. The company differentiates itself by targeting emerging African markets with a fully integrated solution that combines provider software with patient financing and a large community of health professionals. Its goal is to digitize and streamline healthcare, improve access to care, and strengthen the financial viability of health systems in Africa and other emerging markets.

Company size: 51-200
Company stage: Series B
Total funding: $60.2M
Headquarters: Lagos, Nigeria
Founded: 2015

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