Executive Assistant/HR Designee
No salary listed
Mid
Bachelor's, Associate's
Manchester, NH, USA
In Person
People & HRHR Operations & Coordination, HR Generalist & Employee Relations
About the job
Requirements
- A high school diploma or equivalent is required.
- Two or more years of administrative and/or human resources experience is preferred; internship and part-time experience are considered.
- Experience in customer service, hospitality, or office environments is a plus.
- Strong organizational skills and the ability to manage multiple priorities are required.
- The ability to work effectively in a fast-paced, high-pressure environment is required.
- Strong communication, problem-solving, and customer service skills are required.
- Proficiency with office equipment and willingness to adopt new technologies are required.
- The ability to work a flexible schedule, including evenings, weekends, and holidays as needed, is required.
- Proficiency in Microsoft Word, Excel, and PowerPoint is required.
- Comfort with technology is required.
Responsibilities
- Provide high-level administrative support to leadership, including calendar management, meeting coordination, and correspondence.
- Coordinate meetings, including logistics, materials, and follow-up.
- Support internal and external communications and prepare documents.
- Assist with marketing-related administrative tasks, including coordinating materials and providing project support.
- Oversee general office operations, including ordering supplies, maintaining equipment, and organizing the workspace.
- Support customer service inquiries and responses.
- Coordinate with IT providers for troubleshooting and support scheduling.
- Read and route incoming mail, locate and attach appropriate files to correspondence for response by a director or manager, and compose and type routine correspondence.
- Organize and maintain the file system, files, correspondence, and other records.
- Help with VIP and premium ticket requests and assist with fulfillment.
- Assist with scheduling and making appointments.
- Greet scheduled visitors and vendors and direct them to the appropriate area or person.
- Conduct research, compile and type statistical reports, and complete monthly facility reports.
- Ensure compliance with Legends Global HR policies and applicable federal and New Hampshire employment regulations.
- Administer HR policies, procedures, and programs for all facility personnel.
- Manage full-cycle recruiting, including job postings, interviewing, hiring, and onboarding.
- Coordinate and conduct new employee orientations.
- Maintain employee records, including benefits participation, personnel changes, and reporting data.
- Administer benefits programs, including health, dental, vision, life, disability, leave programs, COBRA, and FMLA.
- Support performance management processes, including reviews and salary administration.
- Provide guidance to management on employee relations matters and escalate issues as appropriate.
- Coordinate or deliver training for managers and employees, including compliance and customer service programs.
- Prepare separation documentation, conduct exit interviews, and track turnover trends.
- Investigate workplace incidents and prepare reports for insurance carriers.
- Assist with biweekly payroll processing, ensuring accuracy and timely submission.
- Support overall HR and administrative operations and team coordination.
- Collaborate with leadership and cross-functional teams to achieve business and operational goals.
- Assist with reporting, special projects, and other assigned duties.
- Identify areas where additional support is needed and provide it as required.
- Provide administrative and operational support during event days and high-volume periods.
- Assist leadership and team operations in a fast-paced, dynamic environment.
Desired Qualifications
- An associate's or bachelor's degree in Business Administration or a related field is preferred.
- Experience with HRIS platforms such as Workday or ADP and tools such as Canva is a plus.
About the company
ASM Global runs a global network of venues such as stadiums, convention centers, and theaters and provides end-to-end venue management services for owners. Its work covers daily operations, staffing, event booking, and marketing, supported by a fully integrated marketing platform that aims to boost revenue and improve attendee experiences. The company earns fees from managing venues and may share in profits from hosted events. Its client base includes municipalities, universities, and private venue owners, and its portfolio handles more than 20,000 events each year. What sets ASM Global apart is its large, worldwide footprint and the combination of two major industry players, creating a broad network and scalable operations, plus a centralized marketing platform that helps owners maximize event revenue. The company’s goal is to help venue owners operate successful, high-attendance events while growing revenue and expanding its global presence.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Los Angeles, California
Founded
2019
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Simplify's Take
What believers are saying
- VCU named ASM Global for Siegel Center operations starting July 1, 2025.
- Legends Global won Browns and Miami venue-management deals in 2026, expanding NFL and university exposure.
- Grand Rapids and South Bend renewed terms in 2026, showing sticky client retention and reopenings.
What critics are saying
- Legends Global's $3.5 million DOJ antitrust settlement burdens every future acquisition until 2031.
- Massachusetts WARN filing cut 79 Boston jobs in April 2026, signaling restructuring pressure.
- New contracts concentrate dependence on public venues; losing one flagship like State Farm Stadium hurts materially.
What makes ASM Global unique
- White-label venue management across 450-plus venues gives municipalities one operator, July 2025.
- Deep university and stadium relationships span VCU, Miami, Grand Rapids, and State Farm Stadium.
- Integrated operations plus food, premium sales, and booking create a one-stop revenue engine.
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Benefits
- Flexible Work Hours