Full-Time

Machine Learning Scientist

NLP

Confirmed live in the last 24 hours

Observe.AI

Observe.AI

201-500 employees

AI-powered conversation intelligence platform

AI & Machine Learning
Financial Services

Expert

San Carlos, CA, USA

Required Skills
Python
Tensorflow
Pytorch
Natural Language Processing (NLP)
Requirements
  • PhD or Master’s degree in Computer Science, Artificial Intelligence, or a closely related field
  • 5 years of relevant work experience
  • Extensive experience in ML and NLP research
  • Proficient in Python and frameworks like Pytorch and TensorFlow
  • Experience in Spoken Language Understanding or Conversational AI
  • Strong communication skills
Responsibilities
  • Conduct rigorous research and develop new approaches to machine learning and NLP
  • Focus on creating novel models and architectural innovations
  • Work closely with partners and product managers to develop tailored ML solutions
  • Translate research insights into production-ready services
  • Engage with the academic community
  • Influence the strategic direction of NLP and AI initiatives

Observe.AI offers a conversation intelligence platform powered by a 30 billion-parameter contact center large language model (LLM) and Generative AI, providing insights from 100% of customer interactions to enhance frontline team performance and drive business outcomes. The platform enables real-time guidance, targeted coaching, and automated workflows, leading to improved sales conversions, compliance adherence, and customer sentiment.

Company Stage

Series C

Total Funding

$221.1M

Headquarters

Redwood City, California

Founded

2017

Growth & Insights
Headcount

6 month growth

13%

1 year growth

16%

2 year growth

28%