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Ciroos

AI-driven SRE teammate for enterprise operations

Senior Solutions Architect

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timePleasanton, CA, USAIn-person

About the Job

Requirements

  • At least 7 years of experience in a technical pre-sales, solutions architect, or customer engineering role for enterprise software as a service.
  • A proven track record of consistently meeting or exceeding annual quotas.
  • A strong background in site reliability engineering, DevOps, or infrastructure software, with hands-on expertise in one or more of Kubernetes, observability through logs, metrics, and traces, incident management, cybersecurity, or cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.
  • Demonstrated success in running customer proofs of value end-to-end, including scoping, execution, and proving measurable value.
  • Excellent communication and presentation skills, with the ability to whiteboard with engineers and present return on investment to executives.
  • The ability to thrive in a fast-paced, zero-to-one startup environment while working in a self-directed, resourceful, and collaborative manner.
  • A passion for working with customers and shaping their success rather than only selling software.

Responsibilities

  • Partner with account executives and founders to engage and win prospective customers, lead technical discovery, and tailor solutions to customer needs.
  • Design and deliver demos and proofs of value that showcase Ciroos in real-world enterprise environments.
  • Serve as the trusted technical advisor for customers, bridging site reliability engineering, DevOps, and platform teams with business outcomes.
  • Translate complex enterprise environments, including multi-cloud, Kubernetes, observability stacks, and incident workflows, into solution architectures leveraging Ciroos.
  • Collaborate with Product and Engineering to provide field feedback, influence roadmap priorities, and accelerate customer success.
  • Author reusable technical assets, including demo environments, playbooks, solution briefs, and integration guides.
  • Evangelize best practices in artificial intelligence for operations and build credibility with technical and executive audiences.
  • Lay the foundation for scaling the solutions engineering function through hiring, mentoring, and process development as the team grows.

Desired Qualifications

  • An MS degree in engineering is desired.
  • Experience building demos, integrations, or scripts with modern tooling such as Python, APIs, or Terraform is a strong plus.

About the Company

Ciroos

AI-driven SRE teammate for enterprise operations

Ciroos provides an AI-driven SRE teammate for enterprises that autonomously monitors, detects anomalies, correlates signals, and resolves incidents using a multi-agent AI system. It integrates with existing observability and infrastructure through enterprise connectors, continuously analyzes data, and can take automated actions or suggest fixes under a subscription/service contract. It stands out by combining deep expertise in observability, distributed systems, cloud, cybersecurity, and networking with an autonomous AI approach and enterprise integrations to reduce toil and incident dwell time. Its goal is to make IT and security operations faster, more reliable, and less labor-intensive, helping enterprises avoid business disruptions.

Company size
51-200
Company stage
Seed
Total funding
$21M
Headquarters
Pleasanton, CA
Founded
2025

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