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Domino's

Global pizza delivery and franchise network

Customer Service Representative

Dining, Bar & Counter ServicePosted on Nov 15
Full-timeClearwater, FL, USA$10 /hrIn-person

About the Job

Requirements

  • Applicants must be at least 16 years old.
  • Ability to operate all equipment.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Customer service skills and ability to recover service issues effectively.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work in a fast-paced environment.
  • Ability to navigate stairs or climb a ladder infrequently to change prices on signs, wash walls, or perform maintenance.
  • Ability to bend forward at the waist at the pizza assembly station and front counter, and while stocking ingredients; bending at the assembly station lasts approximately 30–45 seconds at a time and is repeated continuously during the day.
  • Ability to crouch or squat occasionally to stock shelves and clean low areas.
  • Ability to reach continuously upward, downward, and forward.
  • Ability to use one or both hands frequently and continuously throughout the day; shaping pizza dough requires frequent and forceful use of the forearms and wrists.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders by phone and in person.
  • Enter orders using a computer keyboard or touch screen.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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