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Mighty Ape

Online retailer delivering vast product range

Hobbies Coordinator

Part-TimeUpdated on 10/23/2026
No salary listed
Entry
Auckland, New Zealand
In PersonOn-site in Auckland.
Administrative & Executive Assistance

About the job

Requirements
  • Strong, current knowledge of the hobbies and tabletop gaming industry.
  • Availability to work weekends to ensure smooth coverage for flagship Organised Play events.
  • Strong organizational and time management skills to keep schedules and inventory on track.
  • Communication skills for digital community engagement and customer service.
Responsibilities
  • Maintain a well-coordinated monthly event schedule, planned at least one month ahead.
  • Run player registration and handle payments and purchases accurately during events.
  • Maintain and promote events across relevant social media channels and community groups.
  • Enforce the event code of conduct and rules to keep the environment safe, respectful, and enjoyable.
  • Track event results using player platforms and the Mighty Ape Event Tracker.
  • Respond promptly to customer queries on social media and foster an inclusive environment for new players.
  • Manage day-to-day order and inventory tasks across core systems (Nimda, Admin, and WMS).
  • Process online cancellations, refunds, and product range adjustments accurately.
  • Work with the wider Purchasing team and provide ad-hoc backup to customer service or the warehouse when required.
Desired Qualifications
  • Previous exposure to inventory management tools or retail warehouse management systems (WMS).
  • Experience running or participating in competitive gaming tournaments, local leagues, or event spaces.

About the company

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Mighty Ape

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Website

Mighty Ape is an online retailer in New Zealand and Australia that offers a very wide range of products—over six million items including gaming, tech, pop culture collectibles, books, toys and home goods. Customers shop through Mighty Ape’s online store, and the company fulfills orders from large distribution hubs, dispatching thousands of orders daily with fast delivery. This setup combines a broad catalog with efficient logistics to show value through competitive prices, quick shipping, and knowledgeable local customer service. What sets Mighty Ape apart from competitors is its combination of scale (millions of products), speed (industry-leading dispatch times), local support, and recognized customer satisfaction across multiple awards. The company’s goal is to deliver epic value every day by offering sharp prices, real category expertise, and reliable local service that supports customers’ interests and passions.

Company Size

51-200

Company Stage

Acquired

Total Funding

N/A

Headquarters

Auckland, New Zealand

Founded

1999

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Benefits

  • Health Insurance
  • Employee Discounts

Company News

ChannelNews
Aug 26th, 2026
Kogan shares tumble despite record $1 billion sales.

Kogan shares tumble despite record $1 billion sales. Joe Gallop | 26 Aug 2026 Kogan's shares have plunged despite the online retailer delivering record gross sales of more than A$1 billion, as investors remain concerned about Australia's weakening retail environment and problems at its New Zealand business. The company reported gross sales of A$1.042 billion for FY26, up 12% year-on-year, while group revenue increased 5% to A$510.7 million. Its core Kogan.com operation performed more strongly, with revenue rising 16.2% to A$425.2 million and adjusted EBITDA climbing 22.4% to A$45.1 million. However, the results sent Kogan shares down more than 16% during trading. Investors appeared to focus on group statutory net profit after tax of A$11.2 million and continued weakness at New Zealand subsidiary Mighty Ape, which recorded a A$5.1 million statutory net loss. Kogan founder and chief executive Ruslan Kogan said the company was gaining market share from international competitors including Amazon and Temu, despite cost-of-living pressures weighing on consumer spending. Kogan Products, which includes the company's house-brand and third-party ranges, increased revenue by 18% to A$304.6 million. Kogan claimed it now holds more than 10% of Australia's television market, while furniture has emerged as one of its fastest-growing categories. Combined revenue from Kogan First and Mighty Ape's PRIMATE subscription programs rose 14.3% to A$61.4 million, supported by more than 500,000 active members. Kogan said the A$129-per-year Kogan First program allows it to operate much of its retail business at close to cost price for subscribers while generating recurring revenue through membership fees. The retailer has also deployed AI and automation across customer service, product and operational functions to improve margins and lower costs. Mighty Ape underwent a major operational reset during the year, including reducing inventory from about A$21 million to A$10 million and closing its Christchurch warehouse. Kogan finished the financial year with A$36.4 million in cash and no external debt. It declared a fully franked final dividend of eight cents per share, taking its FY26 dividend to 16 cents.

Reseller News
Aug 28th, 2023
Mighty Ape targets high-end with Mighty Mobile service on One NZ's network

Online retailer Mighty Ape has teamed with One NZ to launch Mighty Mobile, a new mobile virtual network operator (MVNO) challenger.

Stuff
Aug 28th, 2023
Mighty Ape launches Mighty Mobile service, promising not to throttle data speeds

Online retailer Mighty Ape​ has launched a pre-pay mobile telecoms service offering unlimited data plans, which do not include "throttling down" the data speeds for very high-use customers.