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Hope Services

Disability and mental health support services

Job Coach

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeSan Jose, CA, USA$22.53 /hr

About the Job

Requirements

  • Possess a high school diploma, GED, or equivalent, plus one year of related experience, or an approved combination of education and work experience.
  • Have a clear driving record and a valid driver's license.
  • Understand and relate to individuals with disabilities, their families, the community, and Hope personnel.
  • Be flexible with work hours, locations, and assignment types within the greater service region.
  • Observe, evaluate, document, and communicate verbally and in writing.
  • Accept supervision and work cooperatively with Employment Services staff, clients, and employers.
  • Teach good work habits and social skills to individuals with developmental disabilities in a variety of settings.
  • Use critical thinking in decision-making, maintain organizational and record-keeping skills, and exercise independent judgment.
  • Have basic computer knowledge.
  • Perform duties associated with time-study development.
  • Know and be committed to the principles and concepts of normalization.
  • Be flexible with scheduling and task prioritization.
  • Transport self and clients to multiple employer locations as needed.

Responsibilities

  • Provide supports for client success in employment placements, including evaluation, training, goal setting, and follow-up services for job retention.
  • Liaise with employers by providing training and supports and consulting on employment-related issues to support long-term employment success.
  • Monitor assigned clients, provide advocacy and referrals as needed, and assist with accommodations and Americans with Disabilities Act-related issues.
  • Comply with employer policies and procedures while assigned to their locations.
  • Represent the agency in the community and maintain professional relationships with family members, employers, and funding sources.
  • Complete required reports and documentation, maintain accurate case files, conduct annual and semi-annual meetings, and prepare individualized service plans.
  • Ensure compliance with agency and departmental safety and confidentiality standards.
  • Work independently in the community; develop and implement instructional plans and social-skills training; and provide interventions as needed.
  • Work in varied settings and assignments as needed to accommodate changing employer needs or requests, including changes in work hours and locations.
  • Perform task analyses and time studies for wage evaluations as required by the Department of Labor.
  • Act as a mandated abuse reporter.
  • Perform other duties as assigned to support program efficiency.
  • Drive and transport clients in the local community; duties involve standing and walking, exposure to dust, noise, pollen, and weather, writing and computer work, and use of machinery and large equipment at employer locations.

About the Company

Hope Services

Disability and mental health support services

Hope Services offers supports for people with developmental disabilities and mental health needs in Silicon Valley, including day programs, training and employment opportunities, community living support, and mental health services. These services are delivered through tailored programs that help clients participate in the community, gain skills, and access needed care. The organization differentiates itself with an integrated, community-based approach that combines daily supports with mental health services and advocacy tailored to individual needs. The goal is to improve well-being, independence, and social inclusion so clients can live fulfilling lives and actively participate in their communities.

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