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Ecolab

Provides water, hygiene, infection prevention solutions

Manager, Product Management Digital

Product ManagementPosted on Nov 13
Full-timeNaperville, IL, USAIn-person

About the Job

Requirements

  • Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related field.
  • At least 6 years of experience in product management, digital product management, software, analytics, connected products, or technology-enabled industrial services.
  • Experience developing and launching digital products from customer discovery through requirements, release, commercialization, adoption, and lifecycle management.
  • Ability to work with software, data, engineering, cybersecurity, commercial, and operational teams.
  • Experience building business cases, roadmaps, product requirements, pricing or packaging, and product key performance indicators.

Responsibilities

  • Own the digital portfolio strategy, roadmap, requirements, launch plans, and lifecycle performance for Data Center offerings.
  • Identify and prioritize customer problems that can be solved through monitoring, telemetry, analytics, alerts, reporting, workflow, remote support, optimization, and integration.
  • Define target users, use cases, customer outcomes, product requirements, commercial models, and success metrics for each digital offer.
  • Build the roadmap for connected equipment and services across CDUs, TCS piping, coolant and water analytics, commissioning, maintenance, and lifecycle management.
  • Partner with Digital, Software, Engineering, cybersecurity, data governance, Legal, and IT teams to translate market needs into executable capabilities and release priorities.
  • Define data, connectivity, interoperability, application programming interface, user-experience, security, privacy, reliability, and support requirements for mission-critical data center environments.
  • Lead customer discovery, concept testing, pilots, and market validation before scaling development and commercialization.
  • Develop business cases, packaging, pricing, subscription or service models, cost-to-serve assumptions, and portfolio economics.
  • Drive launch readiness with Product Marketing, Sales, Services, Operations, and Support, including demos, documentation, training, onboarding, and adoption plans.
  • Measure active use, adoption, attach, renewal, customer outcomes, reliability, support demand, revenue, and margin; use evidence to prioritize enhancements or retire low-value capabilities.
  • Ensure digital offerings integrate with the broader Data Center product and services portfolio rather than becoming disconnected tools or custom projects.
  • Establish and execute a repeatable digital product-development process spanning discovery, validation, requirements, prioritization, design, development, testing, cybersecurity and privacy review, release readiness, launch, adoption, support, and retirement.
  • Create and maintain product documentation including personas, use cases, workflows, product requirements, user stories, acceptance criteria, data definitions, integration requirements, release criteria, decision logs, roadmaps, and lifecycle records.
  • Maintain traceability from validated customer problems through requirements, development, testing, release, adoption metrics, and subsequent product decisions.
  • Define clear handoffs, decision rights, documentation standards, release controls, and escalation paths across Product Management, Software, Engineering, Cybersecurity, Data, IT, Services, Support, and Commercial teams.
  • Lead recurring roadmap, backlog, release-readiness, and post-launch reviews that produce documented decisions, owners, deadlines, corrective actions, and process improvements.

Desired Qualifications

  • Experience with data centers, industrial Internet of Things, connected equipment, remote monitoring, asset health, energy or thermal optimization, or field-service workflows.
  • Knowledge of telemetry, sensors, controls, application programming interfaces, cloud platforms, data architecture, analytics, cybersecurity, and enterprise-system integration.
  • Experience with recurring-revenue, subscription, monitoring-as-a-service, or digitally enabled service offerings.
  • Experience in secure, high-availability, or mission-critical customer environments.
  • Master of Business Administration or an advanced technical degree.

About the Company

Ecolab

Provides water, hygiene, infection prevention solutions

Ecolab provides water, hygiene and infection prevention solutions and services to about three million commercial locations in more than 170 countries. It combines cleaning, sanitizing, disinfection, and water-treatment products with on-site service and data-driven insights to help customers improve safety, cleanliness, and efficiency. Its global scale and breadth across food, healthcare, hospitality and industrial markets, plus a large field service network, differentiate it as an integrated partner rather than a one-off supplier. Its goal is to help customers run safer, cleaner operations while using water and energy more efficiently and reducing environmental impact.

Company size
10,001+
Company stage
IPO
Headquarters
St Paul, MN
Founded
1923

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