Operations Technical Program Manager - Leo Supply Chain

Description

Join Amazon Leo's Electronic Supply Chain team to drive the manufacturing and operations of advanced printed circuit board assemblies (PCBAs) that power our satellite broadband network. You'll manage complex contract manufacturers' production processes while collaborating with engineering, quality and development teams to deliver the components that connect communities worldwide.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
The Operations TPM role requires an ability to balance tactical execution with strategic thinking to ensure both daily delivery and long-term manufacturing capability needs are met.
- Manage contract manufacturers' end-to-end production processes for assigned products, ensuring alignment with Amazon Leo's manufacturing requirements
- Monitor and optimize capacity, quality, manufacturing processes, and delivery metrics at contract manufacturers
- Lead technical investigations to resolve manufacturing constraints and blockers, collaborating with engineering and quality teams
- Implement continuous improvement initiatives and support cross-functional projects to enhance production efficiency and sustainability
- Drive production planning and execution to meet on-time delivery commitments and production rate targets

A day in the life
As an Operations Program Manager at Amazon Leo, you'll start your day reviewing upcoming deliveries, production metrics, and work-in-progress status across your assigned contract manufacturers. You'll participate in daily production meetings to address immediate issues and coordinate with cross-functional teams to resolve constraints. Throughout the day, you'll analyze production performance data to identify bottlenecks, conduct investigations into manufacturing challenges, and work with suppliers to implement process improvements that ensure current and future production rates are met sustainably.

You will spend time in technical reviews with engineering teams to evaluate new design requirements and trade-offs, providing data to support the manufacturability of your products. You'll regularly present performance updates to leadership, support business reviews, and collaborate with other program managers to improve processes. You may travel to supplier sites for hands-on problem-solving.

About the team
We are building a team committed to delivering innovative solutions in satellite manufacturing. Our group brings together diverse experience levels and perspectives, and we foster an environment where knowledge sharing and mentorship thrive. We operate with high standards and a strong sense of ownership, working backwards from our customers' needs to ensure reliable internet connectivity reaches communities around the world. You'll collaborate with engineering, quality and development partners to balance competing priorities and drive continuous improvement across our supply chain.

Basic Qualifications

- Experience managing cross-functional projects and initiatives
- Experience in managing multiple, competing priorities simultaneously
- Experience working directly with engineering teams
- Experience demonstrating problem solving and root cause analysis

Preferred Qualifications

- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
- Knowledge of International Organization for Standardization (ISO), International Electrotechnical Commission (IEC), or regulatory requirements or standards
- Bachelor's degree or above in Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Supply Chain Management, or related field
- Direct experience managing high-complexity electronics contract manufacturers, preferably in aerospace or defense industries

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.