Full-Time
Journey Technician
Tractor
Altorfer CAT
Heavy equipment sales, rental and service
No salary listed
Hammond, IN, USA
In Person
The position is primarily based in a construction equipment shop, with field or jobsite work as needed.
 General Maintenance & Repair (1) |
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- A high school diploma or equivalent is required.
- Five years of heavy equipment experience are required.
- Proficiency with Microsoft Excel and email is required.
- Intermediate keyboarding skills and basic knowledge of office software are required, with Microsoft Word preferred.
- Ability to perform high-quality repairs efficiently and maintain a clean working environment is required.
- Ability to work independently, use written resources, make decisions, follow directions, communicate effectively, organize work, and write technical reports is required.
- Ability to walk, bend, and lift up to 100 pounds is required.
- Flexibility to work Saturdays and overtime as needed is required.
- Perform service repairs, component repairs, general repairs, and maintenance.
- Complete service reports, inspection checklists, timecards, warranty documentation, and follow-up forms accurately and promptly.
- Complete paperwork before moving to the next job and communicate additional required time to the dispatcher.
- Use SIS, ET, parts manuals, service manuals, prescribed tools, guidelines, and documentation.
- Segment jobs and order parts accordingly.
- Return unneeded parts immediately after job completion.
- Communicate job status to customers and office personnel.
- Troubleshoot electrical, hydraulic, and power-train issues in depth.
- Maintain company-supplied tooling and equipment, including personal tooling.
- Orchestrate special parts arrangements to reduce equipment downtime.
- Perform mechanical work related to the department's business.
- Keep current with industry standards.
- Maintain customer satisfaction and take full ownership of each job.
- Use safe working practices.
- Ensure rework and excessive labor remain within department limits and prevent equipment damage caused by neglect or abuse.
- Operate or move equipment as needed to determine required maintenance.
- Work primarily in the construction equipment shop and at field locations or jobsites as needed.
- Intermediate keyboarding skills and basic knowledge of Microsoft Word are preferred.
Altorfer CAT is a Caterpillar equipment dealer serving construction, agriculture, power systems, industrial and transportation customers. It sells and rents heavy machinery, engines and related equipment while providing parts, maintenance, repairs and technical support. Branch locations and mobile service teams help customers keep equipment available across Illinois, Iowa and surrounding areas. The company combines equipment distribution with lifecycle service, making machinery uptime and field support as important to its business as the initial sale or rental.
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