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DEPT

Global digital agency delivering customer experiences

Group Account Director

Account ManagementConfirmed live in the last 24 hours
ContractCA$100 - CA$135 /hr

About the Job

Requirements

  • Extensive experience servicing clients in an agency environment.
  • A proven track record managing large client and agency teams.
  • Experience with complex campaigns, including paid social and customer relationship management (CRM).
  • Confidence working on both brand and conversion/direct-response campaigns.
  • Experience working directly with director-level and C-level clients on strategy development.
  • Strong project management skills focused on efficiency and innovation.
  • Strong written and verbal communication skills.
  • Advanced problem-solving skills and high attention to detail.
  • Ability to react quickly in a fast-paced environment.

Responsibilities

  • Build strong client relationships and provide strategic input while overseeing delivery of substantial integrated campaigns.
  • Manage and oversee client briefs, including planning, assigning, and reviewing creative work and managing agency workload with producers, design leads, and copy leads.
  • Work closely with designers, copywriters, developers, and other agency teams to ensure successful, profitable campaign delivery without compromising creative integrity.
  • Oversee teams creating digital content and advertising campaigns.
  • Deliver and track profitable growth for clients.
  • Ensure ongoing innovation across content, technology, media, and data deliverables.
  • Contribute strategic insights and ideas to the creative process.
  • Oversee campaign and ongoing-activity budget management.
  • Manage relationships with platforms and partners.
  • Present work internally and externally, ensuring clarity and impact.
  • Complete work to deadlines, often under pressure.

About the Company

DEPT

Global digital agency delivering customer experiences

Dept helps brands grow online by blending creativity, technology, and data, offering services such as customer experience design, technology engineering, performance marketing, and brand campaigns. It builds digital products and campaigns—from responsive websites to immersive experiences like a 3D Eurovision village and AR apparel—delivering work through project-based engagements and long-term partnerships. The company differentiates itself with a full-service approach across digital touchpoints, a track record with big brands, a global footprint with regional expansions, and a climate-neutral certification that appeals to sustainability-minded clients. Its goal is to deliver tailored digital solutions that drive client growth and strengthen its position as a leading digital agency.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Amsterdam, Netherlands
Founded
2008

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