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YMCA of Greater Boston

Community health, child care, youth programs

Health and Wellness Director

Full-Time
$58k - $62k/yr
Expert
Bachelor's
Needham, MA, USA
In Person
TrainingFitness & Sports Instruction

About the job

Requirements
  • An active, nationally accredited group exercise certification is required.
  • A bachelor's degree in exercise science or a related field from an accredited college or university is required.
  • Current CPR/AED and First Aid certifications are required.
  • At least 3 years of experience in adult learning methods is required.
  • At least 3–5 years of paid or volunteer experience in work relating to group exercise, personal training, and group training is required.
  • The role requires the ability to physically and verbally interact with members and staff and, at times, lift up to 50 pounds.
  • Knowledge and experience of sales practices and overcoming objections are required.
  • Excellent knowledge of computers, Microsoft Office (Word and Excel), Adobe InDesign, and Internet Explorer is required, along with the ability to learn new software and search techniques quickly and strong keyboard skills.
  • Excellent written and verbal communication skills, including spelling, punctuation, grammar, and communicating the value of YMCA membership, are required.
  • The role requires interpersonal skills and the ability to work effectively as part of a team.
  • The role requires the ability to handle multiple tasks, work independently, solve problems, and manage time effectively.
  • The role requires the ability to learn quickly and adapt to changing environments.
  • Experience developing highly engaging group exercise classes and offerings is required.
  • Knowledge of best practices related to group exercise and general health and wellness is required.
  • The role requires the ability to motivate a team.
Responsibilities
  • Drive a transformative and engaging health and wellness experience at the branch, engaging members through fitness centers, group exercise, personal training, and community and specialty health classes.
  • Supervise group exercise instructors, personal trainers, and fitness floor staff, with workflows determined by branch needs.
  • Support execution of the YMCA of Greater Boston's strategic imperatives and create an experience that builds member loyalty, energizes employees and volunteers, inspires donors, and stimulates growth and innovation.
  • Be accountable for the performance of the branch Healthy Living Experience team; hire, coach, and manage direct reports and ensure association hiring practices are followed for roles within the organizational structure.
  • Conduct quarterly check-ins with direct reports to review progress against OKRs, collaboration, and career development.
  • Create a welcoming environment for members, guide them to appropriate equipment or programs, and communicate expectations for equipment use, physical distancing, masks, and cleaning.
  • Engage members through fitness centers, personal training, group training, and classes; build connections and communities to increase member retention and engagement.
  • Work with the Senior Healthy Living Director to collect, track, and assess data on branch group exercise offerings and schedules to maximize participation.
  • Train and coach staff, conduct Reality Checks, hold staff accountable for member and participant service, and respond promptly to net-promoter feedback and concerns.
  • Develop the annual budget according to association instructions, execute the plan, identify growth opportunities with direct reports, forecast monthly, and address financial deficiencies promptly.
  • Ensure association standards for scheduling, cleanliness, and safety are met; communicate and escalate safety concerns and facility or equipment maintenance issues.
  • Lead branch engagement events, in person or virtual, and use the YMCA app and wearables to increase participation and help members achieve personal goals.
  • Represent and promote Healthy Living Programs and Membership in the community and at events; drive internal marketing for group exercise, app challenges, and cross-promotion of programs through member interactions and communications.
  • Collaborate with other departments and association leadership.
  • Improve member retention through high-quality group exercise programs.
  • Grow fee-based programs, meet weekly, monthly, and annual sales goals, and meet metrics for packages sold and renewed.
  • Grow and implement high-quality medically based programs.
  • Implement operating practices and systems for membership growth and retention, program enrollment and growth, and overall member experience.
  • Foster community among members by responding to and resolving concerns promptly and creating opportunities for members to connect.
  • Maintain safe-for-you, safe-for-us protocols.

About the company

Y

YMCA of Greater Boston

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The YMCA of Greater Boston runs a network of facilities and program sites that provide health and wellness programming, child care, summer camps, youth sports, teen leadership programs, workforce development, and community outreach in Massachusetts. Its programs work by offering membership-accessible activities and schedules across locations, enabling families and individuals to participate in fitness, child care, camps, sports leagues, leadership trainings, and job readiness services through on-site programs and community partnerships. The organization differentiates itself by being the largest social services provider in Massachusetts with a broad, integrated set of services focused on wellness, youth development, education, and employment in a community-based, nonprofit model. Its goal is to strengthen communities by improving health, developing young people, and expanding economic opportunity through accessible programs and support services.

Company Size

1,001-5,000

Company Stage

Grant

Total Funding

$40K

Headquarters

Boston, Massachusetts

Founded

1851

Get referred to YMCA of Greater Boston

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Simplify's Take

What believers are saying

  • Massachusetts gave YMCA Greater Boston $600,000 on April 30, 2026 for apprenticeships.
  • Boston funded 2026 Swim Safe grants, expanding free lessons to over 2,500 youths.
  • Mayor Wu's July 17, 2026 summer meal partnership deepens YMCA's civic relevance.

What critics are saying

  • Roxbury YMCA closed July 2026 after a major leak destroyed mechanical systems.
  • The nonprofit depends on state and city grants for apprenticeships, swim lessons, and meals.
  • If philanthropic and public funding tighten in 2027, core programs and facilities shrink fast.

What makes YMCA of Greater Boston unique

  • Sonia Chang-Díaz joined June 4, 2026 to build government and philanthropy leverage.
  • Boston YMCA spans 24 locations and nearly 2 million annual visits.
  • The organization combines gyms, child care, food distribution, and policy advocacy.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Professional Development Budget
  • Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

13%

1 year growth

13%

2 year growth

12%
Boston.com
Jun 3rd, 2026
Wu says she's secured commitments for nearly 500 teen afterschool jobs, is seeking 1500 more.

Wu says she's secured commitments for nearly 500 teen afterschool jobs, is seeking 1500 more. "Young people have made it clear: paid career opportunities during the school year are vital. These roles allow them to support their families while exploring their identities and future career paths," a City official said. June 2, 2026 2 minutes to read Mayor Michelle Wu said she's secured jobs for nearly 500 Boston high school students for the upcoming school year via private partnerships and hopes to find 1,500 more, as a city-funded afterschool job programs is on the chopping block in her 2027 budget plan. "I'm grateful to the organizations that have already stepped up and invested in creating sustainable pathways for our students and our workforce," Wu said in a press release Monday. A coalition of private organizations has already agreed to employ 475 students part-time during the next school year, Wu's office announced. The city aims to have a total of 2000 students hired for part-time, afterschool jobs as part of the City's "learn-to-earn" program, Wu's office said. The City will administer the program but will no longer fund the positions; companies and nonprofits that are a part of the coalitions will have to fund the teenagers themselves, The Boston Globe reported. The altered program was announced days before the City Council is scheduled to vote on Wu's $4.9 billion budget proposal for the 2027 fiscal year. The new budget would hack more than $5 million in public funding for the city's youth employment program, which currently funds summer and school-year jobs for Boston teens. This would "effectively kill" the city's current iteration of the afterschool jobs initiative, the Globe reported. The City of Boston did not reply to a request for comment Tuesday evening regarding the mayor's proposal to decrease funding for the afterschool job program. During the 2025-2026 school year, 1,722 students participated in the City's school-year jobs program, Wu's office said. "Young people have made it clear: paid career opportunities during the school year are vital. These roles allow them to support their families while exploring their identities and future career paths," said Allison Vernerey, Executive Director of the Office of Youth Employment and Opportunity. The YMCA of Greater Boston, the Boys & Girls Clubs of Boston, and Artists for Humanity have pledged to hire 200, 100, and 175 Boston teens through the program this upcoming school year, respectively, the city said. The Federal Reserve Bank of Boston also plans to continue hiring BPS students during the summer and school year. The Boston Private Industry Council and the Greater Boston Chamber of Commerce Foundation have pledged to help organize and support local businesses in hiring Boston teens, Wu's office said. Boston businesses, community groups, colleges, and funders are encouraged to join the coalition, Wu's office said. "Organizations can get involved by funding career-connected positions through the Boston Private Industry Council, directly hiring high schoolers into part-time roles, or strengthening the ecosystem by leading job-readiness workshops, hosting employer site visits, launching a job shadow program, sponsoring a school vacation week bootcamp, or co-training students on certifications," the mayor's office said. Get everything you need to know to start your day, delivered right to your inbox every morning.

The Boston Globe
May 22nd, 2026
Sonia Chang-Diaz joins YMCA in new role to rebrand beyond 'gym and swim'

Sonia Chang-Diaz joins YMCA in new role to rebrand beyond 'gym and swim' By Shirley Leung Globe Columnist, Updated May 21, 2026, 12:56 p.m. Nearly four years after dropping out of the race for Governor, Sonia Chang-Diaz is re-emerging into the public arena with a high-profile role at the YMCA of Greater Boston. Chang-Diaz, the former state senator from Boston, is stepping into a newly-created position as the nonprofit's first chief external affairs officer, driving strategy across public and private partnerships, policy, communications, and fundraising. She starts on June 4. The goal, said Greater Boston YMCA chief executive David Shapiro, is to raise the organization's profile beyond just being a "gym and swim" and into a partner that works with government, business, and civic groups to solve systemic problems. A model is Pine Street Inn, which not only provides services but also shapes policy on homelessness. Get Starting Point A guide through the most important stories of the morning, delivered Monday through Friday.

Patch Media
Dec 18th, 2025
Seaport Restaurants Closing + Grocer To Feed 2K Boston Kids: MA Food Week

Seaport Restaurants Closing + grocer to feed 2K Boston kids: MA food week. The grocery chain will donate $65,000 worth of food to Boston students and families for the school district's winter break. MASSACHUSETTS - Welcome to Patch's weekly round up of food and restaurant news in Massachusetts, where Gozdeck review openings, closings and more in the state's dining scene. This week, Gozdeck learned that volunteers from Stop & Shop, YMCA of Greater Boston and Mayor Wu's office packed more than 26 pallets, feeding 2,000 Boston Public School students and families, at YMCA's Food Hub. "Many students that rely on free breakfast and lunch programs are unfortunately left without consistent access to food during this extended break," Stop & Shop officials said, in a news release. In advance of the two-week December school vacation, the Stop & Shop School Food Pantry Program is partnering with the YMCA of Greater Boston for a Holiday Food Distribution to Boston Public Schools. Stop & Shop is donating more than $65,000 worth of nonperishable food items (including tuna, canned chicken, pasta, cereal, fruit cups and other healthy pantry staples) to be distributed across the 20 BPS hub schools, prioritizing the Boston students and families who need it the most. Find out what's happening in across massachusettsfor free with the latest updates from Patch. Seaport Restaurants Closing Rebel Restaurants, Inc., the company that owns Tony C's and Temazcal in Boston's Seaport neighborhood, will close by Jan. 31. The news came out in a WARN filing with the state, which also disclosed that 84 employees would be laid off as a result of the closures. Temazcal opened in the neighborhood in 2011 while Tony C's opened in 2016. Here's what else was cooking this week in Massachusetts:

PR Newswire
Dec 4th, 2024
Sun Life U.S. And The Boston Celtics Campaign #Sunlifedunk4Diabetes Raises $105,000 For Ymca Of Greater Boston

"We are fortunate to have such incredible support from an iconic team like the Celtics and a local company like Sun Life that has consistently shown a commitment to the health and wellness of the Greater Boston community," said David Shapiro, CEO of the YMCA of Greater Boston. "Diabetes continues to be more prevalent in underserved communities and is a major health risk that can lead to more challenging health conditions down the road. We are grateful for the ongoing support for our Healthy Habits program, so that we can reach more families in need.". The campaign also relies on fans to bolster donations. Celtics fans voted on Instagram more than 130,000 times for their favorite dunk of the week, generating additional donations with each vote. Week 1 winner: Jaylen Brown at CharlotteWeek 2 winner: Jayson Tatum vs

MassNonprofit.org
Nov 14th, 2023
YMCA of Greater Boston announces $1 million investment in early education workforce programs

YMCA of Greater Boston announces $1 million investment in early education workforce programs.