Lift Operations Manager

Woodward Tahoe (Boreal and Soda Springs), located in the beautiful Sierra Nevada mountain range, is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place you'd like to work, progress, and play, we'd love to hear from you!

The Role

The Lift Operations Manager leads Woodward Tahoe / Boreal’s Lift Operations team, including lift operations, ticket checking, and Playland Tubing. This hands-on leader is responsible for safety, training, staffing, employee development, guest experience, and department financial performance.

During the winter season, this full-time year-round role is accountable for reliable daily lift operations and the development of strong supervisors and frontline employees. During the off-season, the manager partners closely with Lift Maintenance on summer maintenance, projects, operational readiness, and preparation for the upcoming winter season.

What's in It for You

• Proposed annual salary of $72,384-$75,000, based on experience and qualifications.
• Full-time, year-round employment.
• Robust Health, Dental and Vision insurance plans.
• Matching 401(k)
• Paid flexible time off
• Annual bonus incentive program.
• Skiing and riding privileges at participating POWDR locations.
• Access to Woodward facilities and employee partner discounts.
• Career development and growth opportunities across Woodward and POWDR.

What You'll Do

• Lead, coach, and develop Lift Operations employees and frontline leaders, creating a culture of safety, accountability, teamwork, and progression.
• Oversee safe and efficient daily operation of assigned lifts, ticket-checking operations, and Playland Tubing.
• Build staffing plans, schedules, and daily operating plans aligned with visitation, weather, operating needs, and labor budgets.
• Own new-hire, lift-specific, recurrent, and safety training, and maintain required training documentation.
• Ensure operations meet company procedures, applicable California requirements, manufacturer requirements, and other relevant standards.
• Coordinate with Lift Maintenance, Patrol, Grooming, Mountain Operations, Guest Services, and other resort teams around openings, closures, weather events, lift interruptions, and changing conditions.
• Support lift evacuation planning, training, emergency response, incident investigation, and corrective actions.
• Develop and manage the department operating budget, labor, payroll, supplies, equipment, and other operating expenses.
• Use financial, labor, safety, employee, and guest-experience data to improve department performance.
• Maintain a visible presence in the operation and step into frontline and leadership needs when conditions require it.
• Partner with Lift Maintenance during the off-season on appropriate maintenance projects, repairs, inspections, and winter-readiness activities.

What We're Looking For

• 3+ years of progressive experience in lift operations, mountain operations, resort operations, or a related operational environment.
• 2+ years of supervisory or management experience, preferably leading seasonal or high-volume teams.
• Strong understanding of lift operating practices, employee training, safety, and risk management.
• Proven ability to coach employees and develop capable frontline leaders.
• Experience managing schedules, labor, budgets, and department performance.
• Strong communication, organization, decision-making, and problem-solving skills.
• Ability to remain calm and make sound, safety-based decisions in changing weather and operational conditions.
• Experience with lift evacuation, Lift Maintenance, or Patrol operations is a plus.
• Ability to work weekends, holidays, evenings, early mornings, and extended hours during peak operating periods.

Physical & Working Requirements

This position works extensively outdoors in an active mountain environment and requires the ability to travel throughout the resort in variable winter conditions. The role may require travel by foot and, when properly trained and qualified, skis or snowboard, snowmobile, or other mountain transportation.

You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common.  We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view.  Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.

If you need assistance with your application, please reach out to [email protected]