Associate Partner - Advice and Counsel Center

Department Overview

The Advice and Counsel Center Associate Partner serves as a partner and consultant to the organization, providing support to ACC operations and conducting entry-level investigations. The role builds relationships with leaders and employees through virtual and in-person consultation and is expected to be onsite when needed to support investigations, meetings, training, employee relations matters, and other organizational needs.

This position will support the organization by providing guidance, training and education, collaboration, and serve as a resource for a variety of Employee and Labor Relation issues.  In addition, the position will serve as a content expert on triaging cases and will support the Sr. Partners with triaging Employee Relations and Grievance cases.   This position shall be responsible for Data gathering and analysis, including ensuring the data in the case management system is complete and accurate and notices of case correction from HRIS and Integrity are reviewed and remedied.  Provides support necessary on projects led by, requiring oversight, or involvement from the ACC, at the discretion and request of the Director of Employee Relations.

Function/Duties of Position

• Support the ACC by assigning cases in collaboration with the Sr. Partners.
• Design and produce reports on ACC work by pulling an analyzing data from the case management system.
• Support system integrity by updating cases based on feedback from Integrity and HRIS.
• Attend level one investigations, such as IPS and Attendance meetings, in person when appropriate based on the nature of the mater, participants, or operational needs, and begin training on higher level cases.
• Provide guidance to leaders based on corrective action recommendations in the discipline and remediation guide.
• Respond to reported concerns, support the investigation process, provide consultation, facilitation, and guidance on a variety of employment and labor relation matters through virtual and in-person engagement with leaders, employees, and HR partners.
• Maintain visibility and relationships with organizational partners through periodic onsite engagement and participation in departmental and organizational activities.
• Maintain appropriate confidentiality in all matters. 
• Create and provide monthly, quarterly, and annual ACC metrics and reports to the Director, ACC.
• Partner with other experts in HR, Labor, and Legal to ensure an understanding of any risks
• Support the Associate, ACC and Labor and serve as backup when the Associate is out of office.
• Assist with, managing and maintaining cases and documentation in the employee relations system, EthicsPoint.
• Build a collaborative relationship with the organization by providing exceptional service at all levels and engaging directly with leaders and employees in both virtual and onsite settings.
• Apply a diversity, equity, and inclusion lens to identify themes and trends, design and deliver interventions, and drive continuous improvement in organizational strategies and effectiveness of Employee Relations.
• Support leadership training initiatives.  

Required Qualifications

• Bachelor’s degree in business, HR or related field, and/or equivalent combination of education, experience, and training; and
• 1 year of Human Resources work experience with generalist exposure, or equivalent combination of education and experience.
• Ability to build effective working relationships through both virtual and in-person interactions with employees, leaders, HR colleagues, and other organizational partners.
• Ability and willingness to participate in onsite investigations, meetings, training, and employee relations activities as needed.
• Knowledge and experience applying federal, state, and local employment laws.
• Demonstrated ability to develop skills in conducting investigations, in a respectful and professional manner, while upholding an organizations policies, procedures, and documentation standards.
• Experience working in a unionized healthcare or education environment, is preferred.
• Ability to support manager development and alignment through coaching, counseling, and training.  
• Willingness to learn how to guide leaders in making employee relations decisions which are in alignment with the organizations policies and procedures as well as legal obligations.
• Demonstrated conflict resolution skills and the ability to navigate sensitive, emotional, and/or difficult situations with empathy.
• Knowledge of investigatory best practices and ability to understand how different perspectives, experiences, and cultures affect the situation and investigation process. Ability to develop and maintain an equitable and inclusive workplace through interactions, decisions, and recommendations.
• Effective, clear, and culturally aware communication verbally and in writing; ability to draft concise and factually accurate reports and documents.
• Willingness to provide training to leaders.

Additional Details

• Work is performed in an office environment. 
• Regular onsite presence is required to support investigations, employee and leader meetings, training, team activities, and other Employee Relations or organizational needs.
• The position is expected to be available to work onsite at OHSU locations when the nature of an employee relations matter or operational need is better supported through in-person engagement.
• Work is primarily performed during OHSU core business hours; however, schedule flexibility is required to support in-person events, leadership meetings, employee engagement activities, and other operational or organizational needs that may occur outside standard business hours.  
• This role requires onsite presence and the ability to respond in person to critical events at any OHSU location within 4 hours.

Why apply to OHSU?

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact [email protected]