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APM Monaco

Direct-to-consumer luxury fashion jewelry brand

Sales Support

Checkout & Customer ServicePosted on Nov 12
ContractMonaco€24k - €25.2kIn-person

About the Job

Requirements

  • A good level of English is appreciated, depending on the point of sale.
  • Must be available for the entire contract period.
  • Must be organized, responsive, adaptable, flexible when needed, and comfortable in a premium international environment.

Responsibilities

  • Welcome customers and seat them to provide a warm in-store experience upon arrival.
  • Offer coffee and chocolate service during the customer visit.
  • Prepare gift wrapping carefully.
  • Manage the queue and streamline the customer journey, especially during peak periods.
  • Assist sales advisors throughout the sales process so they can focus fully on customer relationships.
  • Coordinate with the sales team to identify customers who should be assisted as a priority.
  • Replenish merchandise in the store.
  • Make trips between the stockroom and the store as needed.
  • Participate in receiving and organizing merchandise.
  • Prepare products as needed.
  • Help maintain the store’s general organization, cleanliness, and presentation.
  • Help maintain the store’s visual merchandising standards.
  • Follow APM Monaco procedures and standards.

Desired Qualifications

  • A strong service orientation and excellent interpersonal skills.
  • Enjoy working as part of a team.

About the Company

APM Monaco

Direct-to-consumer luxury fashion jewelry brand

APM Monaco creates contemporary fashion jewelry inspired by Monaco and the South of France. It designs pieces in silver varieties, neon accents, and freshwater pearls, with personalized options and gifts for her, him, and couples, sold directly to consumers through its online store and physical boutiques. Customers browse and buy via the brand’s own channels, with personalization and updates delivered through newsletters. The company differentiates itself with a Monaco-inspired chic aesthetic, a diverse material palette, and a direct-to-consumer model that emphasizes personal touches and exclusive collections, aiming to deepen its relationship with customers and expand its offerings.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
1982

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