UF Health

Certified Medical Assistant - Baymeadows Hematology / Oncology

Clinical Support & Patient AdministrationUpdated on Nov 10

Full-timeJacksonville, FL, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
Graduation from an approved Medical Assistant program is required.
Less than one year of related experience is required.
Excellent decision-making skills, initiative, and attention to detail are required.
Excellent verbal and written communication skills in English are required.
Basic arithmetic and data-entry skills are required.
The ability to prioritize tasks, organize workflow, and handle multiple tasks is required.
Knowledge of ambulatory health care or related health care fields is required.
The ability to handle stressful situations professionally in a customer-service environment is required.
Conflict-resolution skills are required.
Medical Assistant certification is required within six months of hire or transfer.
Current Basic Life Support certification from the American Heart Association is required.

Responsibilities

Schedule patient appointments.
Interview patients to obtain appropriate demographic and financial information.
Register patients and perform other registration functions.
Obtain patient signatures and documentation necessary for billing and insurance purposes.
Order laboratory and other tests through the computer system at physicians’ direction.
Perform end-of-day disposition and gather relevant patient statistics.
Announce patient arrivals and answer incoming telephone calls for the department or practice.
Serve as a liaison among patients, nurses, physicians, and others.
Greet patients entering the department or practice and provide customer service.
Assist with administrative and clinical procedures under the direct supervision and responsibility of a licensed physician.

Desired Qualifications

Two to four years of clerical or customer-service experience, ideally in health care.
One year of experience with third-party payors and computer data entry or patient demographic review.
One year of Medical Assistant experience.
Knowledge of ICD-9 and CPT coding.
A standard terminology course is helpful but not required.

Overview

Reports directly to the designated immediate manager for the specific practice or outpatient department. Responsible for scheduling patient appointments. Interviews patients to obtain appropriate demographic and financial information. Registers patients and performs other registration functions. Obtains necessary signatures and documentation from patients for billing and insurance purposes.

Orders laboratory tests and other tests via the computer system at the direction of the physicians. Performs end-of-day disposition and gathers appropriate statistical information relating to patients. Announces the arrival of patients and answers incoming telephone calls for the department/practice.

Serves as a liaison between patients, nurses, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. A professional multi-skilled person dedicated to assisting in all aspects of medical practice, including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician.

Qualifications

Requirments:

High School Diploma or GED
Must be a graduate of an approved Medical Assistant program.
Less than one year of related experience.

Necessary Skills:

Excellent decision-making skills, initiative, and attention to detail.
Excellent verbal and written communication skills in English.
Basic arithmetic and data entry skills.
Ability to prioritize tasks, organize workflow, and handle multiple tasks.
Knowledge of ambulatory health care or related health care fields.
Ability to handle stressful situations professionally in a customer service environment.
Skilled in conflict resolution.

Preferred Experience:

2-4 years clerical/customer service experience, ideally in health care.
1 year experience with third-party payors and computer data entry/patient demographic review.
1 year Medical Assistant experience.
ICD-9 and CPT coding preferred.
Standard terminology course helpful, but not required.

Required Licensure:

Medical Assistant certification required within 6 months of hire/transfer.
Current BLS from the American Heart Association.

About the Company

UF Health

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Company stage: Not listed
Total funding: Not listed
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