The Corporate Compliance Specialist is an essential member of the legal and corporate compliance team. He or she will report to the Director of Corporate Compliance, and is responsible for assisting in the development, planning, and monitoring of all compliance-related functions. This includes, but is not limited to completing compliance investigations, evaluating organizational risk, assisting in mitigation strategies, assisting with internal audits and building meaningful relationships to influence compliance standards amongst departments. The successful candidate must be agile, with a demonstrated ability to pivot and manage a workload properly and timely, and able to work as part of a close-knit team in a fast-paced environment of a highly regulated healthcare company.

What you’ll be doing: 

• Make recommendations regarding development and revision of policies and procedures for the general operation of the Compliance Program and related activities to prevent illegal, unethical, or improper conduct.  
• Assist in the development and delivery of education to operations teams to support them in understanding and complying with applicable requirements.
• Assist in developing and monitoring key performance indicators to assess operational risk.
• Maintain a working knowledge of applicable regulations, industry standards or changes, and policies as they affect Spring Health through routine review of resources, e.g. Federal Register, Multiple-state manuals, bulletins, notices, etc. 
• Assess corrective action plan adherence or continuous improvement plan adherence until operational areas meet appropriate standards. 
• Assist in investigations surrounding alleged violations of rules, regulations, policies, procedures, and Code of Conduct.  
• Assist in the remediation of any compliance hotline calls. 
• Act as communications channel to receive compliance issues, collaborating with other departments to direct concerns to appropriate existing channels for investigation and resolution.
• Make recommendations regarding follow-up actions in response to violations of rules, regulations, policies, procedures and Code of Conduct. 
• Monitor regulatory registrations and filings and ensure that they remain current.
• Maintains collaborative working relationships with Operations, the People Team, Finance, and corporate leadership and other stakeholders.
• Acts as a champion for Corporate Compliance to support the continuing momentum towards practices that align with the agency mission and values as well as legal and ethical requirements.
• Work on ad hoc projects, routine assignments, and recurring tasks under the direction of Compliance leadership

What we expect from you:

• Bachelor’s degree from four-year college. 
• 2+ years of experience in a healthcare compliance or regulatory role, HCCA certification a plus.
• Fundamental understanding of the seven elements of a compliance program.
• Experience drafting, reviewing and maintaining policies and procedures.
• Highly organized and able to manage complex projects from end-to-end.
• Ability to independently and thoroughly research, analyze, organize, and clearly summarize issues.
• Strong sense of ownership and accountability over assigned projects and tasks.
• Excited about working on a broad variety of compliance matters.
• High level of integrity, professionalism, intellectual curiosity, and willingness to grow.
• Participate as a team player in all phases of the organization; remain open and responsive to change.
• Maintain strict confidentiality of personnel data, proprietary information, and sensitive materials as required.

The target salary range for this position is $109,500 - $135,250, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health:Our Values

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be challenged to set and protect your own boundaries
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

Benefits provided by Spring Health:

Focus on total health including:

• Generous medical, dental, vision coverage available day 1 + access to One Medical
• 20 total yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Flexible paid time off in addition to 12 paid holidays throughout the year
• $500 per year Wellness Reimbursement
• Spring Health provides access to QuitGenius, a platform with technology-tailored, personalized addiction treatment plans for substance use (*QG is available to benefit-enrolled employees, spouses, and dependents age 18+)

Supporting you and your family:

• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
• Access to Joshin is provided by Spring Health. Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. This benefit supports employees, their families, and our teams through personalized navigation and disability education and training along with a network of screened in-home caregivers with disability and neurodivergent experience. 

Supporting you financially through:

• Our People team benchmarks all salaries using theRadford Global Compensation Databasefor technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

• Flexible work arrangements: 60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices
• Calm Fridays: no meetings, no distractions, just time for you to get work done.
• Up to $1,000 Professional Development Reimbursement per calendar year. Any requests over $250 must be requested for pre-approval prior to enrollment by sending an email to the People Team. 
• $200 per year donation matching to support your favorite causes