Summer 2027

AI Safety Evaluation & Governance Product Manager Intern

Multiple Teams

Posted on 8/11/2026

TikTok

TikTok

10,001+ employees

Short-form video platform with ads

Compensation Overview

$35/hr

+ Housing allowance

San Jose, CA, USA

In Person

Bachelor's, Master's

Category
Product (1)
Required Skills
LLM
Machine Learning
Data Analysis

Get referred to TikTok

See people who can refer or advise you

Requirements
  • Currently pursuing an undergraduate or master's degree in Statistics, Computer Science, Data Science, Public Policy, or a closely related quantitative field.
  • Apply sampling, hypothesis testing, confidence intervals, and distribution analysis to real measurement problems.
  • Understand foundational artificial intelligence and machine learning concepts, including classification, natural language processing, large language models, and precision and recall.
  • Have an interest in governance, policy, or content safety.
  • Decompose ambiguous problems into clear goals and prioritized actions using structured, goal-oriented, and hypothesis-driven thinking.
  • Communicate in both English and Chinese to collaborate with global and China-based stakeholders.
Responsibilities
  • Design and execute evaluation plans for artificial intelligence safety models by defining evaluation objectives, selecting appropriate metrics, and determining what constitutes good performance for each use case.
  • Build and maintain high-quality ground truth datasets by designing data sampling strategies, developing data-cleaning pipelines, and ensuring labeling consistency and accuracy.
  • Analyze model performance using statistical methods, including sampling design, confidence intervals, and error analysis, to produce actionable insights for algorithm teams and stakeholders.
  • Collaborate with algorithm engineers to translate evaluation findings into concrete model-improvement directions and participate in prompt design and model-configuration iteration.
  • Communicate evaluation results and governance standards to cross-functional Policy, Operations, and Algorithm partners; align on definitions and calibrate quality expectations.
  • Continuously improve evaluation processes by identifying gaps, proposing methodology upgrades, and ensuring evaluation systems scale with model and policy evolution.
Desired Qualifications
  • Internship or project experience in Trust and Safety, artificial intelligence and machine learning product work, model evaluation, or policy-related work.
  • Hands-on experience with prompt engineering, large-language-model-based evaluation, or building evaluation datasets.
  • Familiarity with safety-specific challenges such as adversarial content, inter-annotator disagreement, or human-in-the-loop systems.
  • Coursework or research in artificial intelligence governance, computational social science, or interdisciplinary areas combining technology and policy.
  • Experience with experimental design and statistical modeling beyond the introductory level.

TikTok is a short-form mobile video platform that allows users to create, discover, and share vertical videos. The app uses an algorithmic feed to surface content personalized to each user, while advertisers can run in-feed ads, branded hashtags, and sponsored challenges, with a Business Center to plan and measure campaigns. The platform differs from competitors through a large global creator community, integrated marketing tools, and rapid trend cycles that drive high engagement. Its goal is to inspire creativity and bring joy by helping people express themselves and giving brands a direct way to reach a broad audience.

Company Size

10,001+

Company Stage

Grant

Total Funding

$740K

Headquarters

Santa Monica, California

Founded

2016

Get referred to TikTok

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • May 13, 2026 TikTok World launched AI creative, Search Hubs, and creator-scale tools.
  • January 22, 2026 joint venture kept U.S. access alive for over 200 million users.
  • Dublin adds hundreds of specialist Trust and Safety roles despite 2026 redundancies.

What critics are saying

  • EU regulators charged TikTok on July 24, 2026 over child-safety and addictive design.
  • TikTok closed Nashville on October 5, 2026, cutting 250 moderation jobs.
  • A March 2026 lawsuit attacks the U.S. joint venture; a ban fight continues.

What makes TikTok unique

  • TikTok One centralizes creator ads, Spark Ads, and campaign workflows in 2026.
  • Oracle-secured U.S. algorithm retraining under the 2026 joint venture creates regulatory insulation.
  • 200 million Americans create network effects competitors still struggle to replicate.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Holidays

Paid Sick Leave

Paid Vacation

Parental Leave

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

20%

1 year growth

20%

2 year growth

20%
Ads of Brands
Aug 7th, 2026
Former TikTok and Meta executive Mattia Frese joins Foap as Business Director.

Former TikTok and Meta executive Mattia Frese joins Foap as Business Director. Aug. 07, 2026 Foap has appointed Mattia Frese as Business Director, strengthening the company's presence across Western Europe and the Nordic markets. Mattia brings more than 15 years of experience in digital marketing, advertising and business development. Before joining Foap, he held senior roles at Meta and spent more than five years at TikTok, most recently serving as Product Marketing and Partners Lead in the company's London office. At Foap, Mattia will be responsible for accelerating the company's growth across Western Europe and the Nordics, while supporting the continued development of its creator marketing, social commerce and TikTok Shop offering. During his time at TikTok, Mattia worked with some of the world's largest brands and agencies, helping them adopt new advertising products, develop strategic partnerships and drive measurable business growth. He also supported leading clients in developing their TikTok Shop activities across Central and Eastern Europe, Southern Europe, the Nordics and the UK. Mateusz Zybaczyński, CEO of Foap said: "Mattia and Foap had the opportunity to work together during his time at TikTok's London office. We were consistently impressed by his knowledge of TikTok's products, his understanding of local markets and his ability to turn new solutions into scalable business opportunities. His experience across Meta, TikTok and TikTok Shop will be a major addition to Foap, particularly as we continue to expand our social commerce capabilities and grow across Europe. This is another important step in the global development of our business."

Digital Music News
Aug 6th, 2026
Anyone looking for some swanky office space in music city? TikTok guts its entire Nashville office after just two years, lays off 250 employees.

Anyone looking for some swanky office space in music city? TikTok guts its entire Nashville office after just two years, lays off 250 employees. Anyone looking for some swanky office space in music city? TikTok guts its entire Nashville office after just two years, lays off 250 employees ashley king august 6, 2026. After announcing a massive expansion in the heart of Nashville, TikTok shutters its office in Music City, laying off 250 people to "streamline" its operations. TikTok's U.S. joint venture has laid off 250 employees in Nashville as the office closes its doors on October 5. Notably, that includes those in charge of content moderation, as those jobs continue feeling pressure from artificial intelligence. "We have decided to close our Nashville office to streamline our operations and better align our teams for long-term growth," said a statement from the company. "We remain fully committed to providing secure, safe, and positive experiences for the 200 million Americans that create, discover, and connect with what they love on TikTok." TikTok did not provide a detailed reason for the layoffs, but employees received emails on Wednesday morning notifying them of the move. Several employees who wished to remain anonymous told The New York Times that they had been logged out of their company devices and told they would receive severance pay. Located in the Moore Building, TikTok's Nashville office occupied nearly 145,000 square feet of space. The company signed the lease in 2024, and the building was sold in July for just under $147 million. Prior to opening its Music Row office, the company had a presence in Nashville for several years, initially occupying several floors at the WeWork building downtown. TikTok opened several major offices across the United States in 2024, including those in Silicon Valley, Seattle, Texas, New York, and Nashville. The Nashville lease marked the city's largest office transaction of the year and nearly tripled the company's office space there. Early this year, ByteDance, TikTok's Chinese parent company, spun off its North American operation into a U.S.-based joint venture. The deal was the conclusion to a lengthy effort to comply with a 2024 federal law that sought to separate TikTok's U.S. operations from ByteDance to address national security concerns. The agreement sees non-Chinese investors own around 80% of the American venture, while ByteDance maintains just under 20%. The U.S. version licenses the platform's lucrative recommendation algorithm from ByteDance.

Brands Untapped
Aug 6th, 2026
Studio 55 details wave of senior appointments.

Studio 55 details wave of senior appointments. by Billy Langsworthy Published 06.08.26 Lou Black, former SVP Brand Licensing, becomes Global SVP Brand & Commercial Partnerships. Will Scougal - EVP Brand & Commercial Partnerships at ITV Studios and the global lead for Studio 55 - has strengthened his team with a series of senior appointments. Lou Black, former SVP Brand Licensing, becomes Global SVP Brand & Commercial Partnerships. In her expanded role, Lou will drive global growth across two key pillars of the Studio 55 business: brand licensing and brand solutions. Reporting to Will, Amy Johal joins Studio 55 as VP Creator Partnerships, leading on global creator partnerships and production strategy. Amy joins Studio 55 from TikTok where she led entertainment partnerships. Also new to the team and reporting to Lou are Remy Kirk and John Taite who take up complementary roles in the UK and US respectively to build and expand relationships with agencies and brands. Remy Kirk joins as VP Brand Solutions while John Taite joins as VP Brand Partnerships, North America. "Lou's an excellent commercial and creative leader," said Will Scougal, EVP Brand & Commercial Partnerships at ITV Studios. "Her expanded remit, along with the hires of three hugely talented VPs in Amy, Remy and John, bring more focus to the growth and creative ambition of Studio 55 and open up even more opportunities for our partners."

Insider Paper
Aug 6th, 2026
TikTok withheld algorithm safety update from 15 million US users during engagement test, report says.

TikTok withheld algorithm safety update from 15 million US users during engagement test, report says. August 6, 2026 1:31 pm A confidential internal review reportedly found that one teenager was placed in a control group where protections against repetitive harmful content were intentionally inactive. TikTok withheld an algorithm safety update from millions of people in the United States while it studied how the change would affect user engagement, according to a confidential company document reviewed by Bloomberg. The experiment reportedly left about 10% of TikTok's US users - roughly 15 million people at the time - on an older version of the recommendation system. The remaining 90% received an updated algorithm designed to prevent users from becoming trapped in repetitive streams of potentially harmful content. TikTok had publicly announced in December 2021 that it was developing ways to interrupt clusters of videos involving subjects such as sadness, loneliness, extreme dieting and breakups. The company said that individual videos might not violate its rules but could create a negative experience when repeatedly recommended together. However, the newly reported document indicates that the safeguard was not immediately activated for everyone. Safety feature became part of an engagement experiment. TikTok reportedly used an A/B test, sometimes described internally as a backtest, to compare users receiving the new safety system with those remaining on the previous algorithm. Such experiments are commonly used by technology companies to measure how product changes affect user behaviour. In this case, however, the feature being tested was intended to reduce repetitive exposure to sensitive and potentially dangerous material. According to the document, TikTok wanted to determine how the update affected daily active users and other engagement measurements. The test reportedly continued for between six months and a year, significantly longer than the short experiments commonly associated with minor product changes. Among the users assigned to the control group was Chase Nasca, a 16-year-old from New York who died by suicide in February 2022. A 14-page internal review prepared by TikTok's safety and algorithm teams in March 2023 found that Nasca's account had entered a recommendation loop dominated by videos involving depression, hopelessness, loneliness, self-harm and suicide. The review stated that TikTok's strategies for preventing filter bubbles did not apply to his account "by design" because he had been included in the control group. Thousands of videos examined. TikTok's internal teams reportedly examined 7,563 videos delivered to Nasca during the final two weeks of his life. Approximately 73% contained recurring themes involving emotional distress, relationship problems, mental-health struggles or suicide awareness but did not violate TikTok's rules. Nearly 10% were found to breach company policies prohibiting content that promotes or normalises suicide and self-harm. The findings do not, on their own, establish that TikTok or its recommendation system directly caused Nasca's death. They do, however, raise serious questions about the risks of excluding users - particularly minors - from safety updates for the purpose of measuring engagement. Nasca's parents later brought a wrongful-death case against TikTok. The lawsuit was dismissed after the company argued that Section 230 of the US Communications Decency Act protected it from liability for third-party content recommended through its platform. An appeal remains pending, according to the reporting. Internal review recommended major changes. The confidential review reportedly recommended reducing future control groups from 10% of users to less than 1%. It also proposed limiting such experiments to seven days rather than allowing the same users to remain without an update for months. Even a 1% control group would leave at least 1.8 million US users without a particular safety feature during testing, the document reportedly acknowledged. TikTok described the 2022 experiment as a routine test intended to determine whether the safety changes were functioning as expected. The company also said it has since refined the way it conducts similar tests, although it did not publicly provide detailed information about those changes. Questions over TikTok's statements to Congress. The timing of the internal review has also renewed questions about what TikTok disclosed to US lawmakers. TikTok CEO Shou Zi Chew appeared before the House Energy and Commerce Committee on March 23, 2023, approximately two weeks after the company examined Nasca's account. During the hearing, Chew described the safety and well-being of teenagers as a core priority for the platform. In written answers submitted to Congress on May 4, TikTok said it did not believe use of the platform had caused users to die by suicide. When lawmakers asked the company to identify cases in which algorithmic A/B testing had harmed users, TikTok responded that its community standards applied to all content shown during such tests. The answers did not mention the control-group experiment or the findings concerning Nasca's account, according to Bloomberg's reporting. In a statement addressing the confidential document, TikTok said it remained deeply committed to protecting users, particularly teenagers. The company said it continues to invest in content-detection technology, enforcement teams and other trust-and-safety operations. The disclosure adds to wider scrutiny of how social-media platforms test changes to recommendation systems and whether users are adequately informed when safety measures are being evaluated against growth and engagement targets. It also presents technology companies with a difficult question: whether safety systems should ever be treated like ordinary product features when withholding them could expose unsuspecting users to foreseeable risks. Discover more Arabs & Middle Easterners Brendan taylor. Add comment. Discover more political Newspapers Politics (Right) Executive Branch Geographic Reference Politics News Eastern Europeans

IntelPro
Aug 6th, 2026
eBay continues to bet on live shopping after record quarter.

eBay continues to bet on live shopping after record quarter. eBay touted an increase in eBay Live's gross merchandise volume as it plans to expand it to more international markets in the coming weeks and months. As eBay tries to keep up with competitors like Whatnot and TikTok Shop, the online marketplace is making a bigger push into live shopping after seeing record results. During its second-quarter earnings call on Wednesday, the company noted that eBay Live's gross merchandise volume (GMV) jumped about eight times year-over-year across seven markets, along with increases in viewers, watch time, and items sold. It plans to expand eBay Live to more international markets in the coming weeks and months. "These results reinforce our confidence that Live can deepen engagement, broaden discovery, and increase velocity across the broader eBay marketplace," CEO Jamie Iannone told investors. However, it's important to note that eBay didn't share the exact GMV number, making it difficult to assess how significant the growth is. That said, eBay clearly sees Live as a key growth area, and the feedback from sellers and buyers looks promising. eBay reports that over 90% of sellers who stream regularly have seen their GMV grow, and those who use Live sell about three times more than those who don't. Buyers are also spending more. First-time shoppers in the collectibles category are dropping around 70% more than their non-Live shopping counterparts. eBay launched Live as invite-only in the U.S. in 2022, then expanded internationally, starting with a beta in the U.K. in 2024, and it has since rolled it out in countries like Germany, Australia, France, Italy, and Canada. Last month, the company moved past its invite-only model and now offers self-service onboarding for eligible sellers in over 300 categories, which include everything from electronics to fashion and collectibles. The company also pointed to recent product improvements, including discovery features across its homepage and mobile app to make live events easier to find. Iannone added that eBay also simplified event creation, inventory preparation, and live item management for sellers, while improving "bidding responsiveness" to create smoother, faster livestreams. The growth comes as live shopping in the U.S. moves beyond a niche trend, with more companies beginning to treat it more seriously rather than a side experiment. Even resale giant StockX recently introduced live shopping capabilities. Whatnot continues to find success, with a valuation of more than $11 billion. Additionally, TikTok Shop is reportedly testing a paid membership that offers free shipping and exclusive discounts.