Systems Specialist

DP World in the UK is at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. The Optimisation team is growing and are looking for 2 new Systems Specialists to join us at our site in Stanford Le Hope on a 18 month FTC.

Reporting to the Optimisation Team Leader, our ideal candidate will be a focal point of communication for DPW UK customers for operational and commercial enquiries and guidance.

Location: Stanford Le Hope 

Hours: Mon – Fri (9am – 5.30pm)

18 Month FTC 

How you will contribute:

• Proactively gather user requirements and translate them into TOS specifications.
• Actively participate in project execution, ensuring business applications are scalable and future ready.
• Contribute to project implementation within defined scope, time and budget, following DP World’s framework.
• Configure and specify business applications for deploying and commissioning container terminal equipment.
• Provide daily operational support for TOS, including proactive maintenance and administration.
• Collaborate with various stakeholders to gather requirements, provide regular updates, training and support.
• Deliver training to TOS users across the business, including remote sessions as required.
• Support the Operations team in identifying performance trends and opportunities for improvement.
• Collaborate effectively with the IT TOS team to enhance terminal operating systems for end users.
• Identify TOS gaps and design solutions to meet business requirements.
• Act as 1st and 2nd line support for TOS-related issues.

What you will bring:

• Proven experience in Port Operations, Logistics, or Distribution.
• Familiarity with terminal operating systems such as (Zodiac and Navis - Desirable)
• Knowledge of statistics and data manipulation to identify root causes.
• Ability to convert operational requirements into clear business processes.
• Experience with Business Process Modelling.
• Skilled in developing, implementing and executing test plans, evaluating change impacts and creating training materials.
• Demonstrable experience managing complex system projects using project management and ticketing tools.
• Experience with system project go-lives and providing frontline support.
• Proficient in Microsoft Office applications (Word, Excel, Project, PowerPoint, Visio).
• Practical application of project coordination with associated qualifications, such as Prince2 (desirable).

NOTE: All of our roles are subject to the below:

• Eligibility to work in the UK. 
• A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads. 
• No unspent criminal convictions. 
• Due to manufacturing guidelines on equipment and site safety critical health and safety requirements, we have strict weight and medical requirements that need to be met and maintained.  For our safety critical roles health and medical and fitness checks are performed. Requirements include, but are not limited to, weight, height, blood pressure and hearing. 
• We may close our roles early, depending on the number of applications received.

Compensation 

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. 

About DP World 

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.  

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.   

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O.  

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.  

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE 

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.