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Wells Fargo

Diversified financial services: banking, lending, investments

Branch Banking Management Apprentice

Retail & Commercial BankingUpdated on Nov 9
Full-time

About the Job

Requirements

  • At least 2 years of finance or budgetary experience, or equivalent experience demonstrated through work, training, military experience, or education.
  • Enrollment in Wells Fargo’s U.S. Department of Labor Registered Apprentice Program is required.
  • Current or previous military experience is required.
  • SAFE registration is required at the time of employment, with ongoing compliance with applicable regulatory requirements.
  • Loan Originator qualification requirements include applicable financial responsibility, character, general financial fitness, and criminal background standards; ongoing screening may also be required.

Responsibilities

  • Participate in less complex initiatives and identify opportunities for process improvements within the Branch Banking functional area.
  • Review and analyze basic business, operational, or technical assignments or challenges; research, evaluate, and select alternatives; and exercise independent judgment to guide medium-risk deliverables.
  • Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in Branch Banking policies, procedures, and compliance requirements.
  • Collaborate and consult with Branch Banking colleagues, internal partners, stakeholders, and internal and external customers.
  • Complete structured apprenticeship duties, including on-the-job training, coursework, and mentorship under the supervision of a hiring manager, program manager, and mentor; develop proficiency and experience in preparation for the Associate Branch Manager role.
  • Lead, manage, and develop a diverse team of direct reports, fostering engagement, commitment, and accountability for business outcomes.
  • Lead customer engagement processes, coach employees on customer-focused behaviors, drive business growth, and maintain operational excellence.
  • Execute policies and procedures in alignment with applicable regulations, audits, and escalation procedures; manage allocation of branch people and financial resources.
  • Assist customers with transactions as needed and model relationship-building customer service.
  • Meet customer needs in transactions that may involve offering or negotiating terms or taking applications for dwelling-secured transactions, in compliance with the SAFE Mortgage Licensing Act of 2008 and related regulations.
  • Follow Wells Fargo and apprenticeship program policies, procedures, and employee expectations.

Desired Qualifications

  • Military experience in any branch of service, including Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard, or Reserves.
  • At least 2 years of leadership experience.
  • Military experience in a customer-facing role.
  • Relevant military experience in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
  • Leadership experience coaching, training, developing, and building a high-performing team.
  • Experience building and maintaining effective relationships with customers and internal partners.
  • Extensive experience asking questions and identifying complex financial needs to recommend products and services to customers.
  • Verbal, written, and interpersonal communication skills.
  • Ability to work effectively across organizational levels and in a team environment, with flexibility, collaboration, and adaptability.
  • Ability to interact with integrity and professionalism with customers and team members.
  • Ability to manage time and competing priorities, exercise independent judgment, and use critical thinking skills.
  • Ability to navigate multiple computer systems and applications and use search tools to find information.
  • Knowledge and understanding of compliance controls, risk management, and loss prevention.
  • Relevant military experience working with military protocol and instructions, enlisted evaluations, or officer and leadership reporting.

About the Company

Wells Fargo

Diversified financial services: banking, lending, investments

Wells Fargo offers a broad set of financial services, including banking, mortgages, investing, credit cards, and wealth and business banking, to individuals, small businesses, and large corporations. Its products combine everyday banking with lending, investment products, and advisory services, accessible through branches, ATMs, and online or mobile platforms. The company earns mainly from interest on loans, banking fees, and commissions on investment products, supported by a large network and secure technology. Its goal is to help customers manage, preserve, and grow their money through trusted, accessible, and comprehensive financial solutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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