Business Analyst

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C is leading the way.  We continue to look for today's and tomorrow’s brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few. 

Role Business Analyst

Location: Bellville, Cape Town, South Africa

The Opportunity

SS&C Technologies, Inc. is seeking a Business Analyst to join our team. In this role, you will be responsible for analysing business processes, identifying opportunities for improvement, and translating business needs into technical requirements. You will act as a key liaison between business stakeholders and technical teams, ensuring solutions align with strategic objectives.

What You Will Get To Do:

• Conduct in-depth analysis of existing business processes, workflows, and systems to identify inefficiencies and areas for enhancement.
• Gather, document, and prioritise business requirements from various stakeholders through interviews, workshops, and surveys.
• Translate complex business requirements into clear, concise, and actionable functional and non-functional specifications for development teams.
• Develop and maintain comprehensive documentation, including use cases, process flows, data models, and system diagrams.
• Collaborate closely with technical teams (developers, QA, architects) throughout the software development lifecycle to ensure requirements are understood and implemented correctly.
• Participate in testing activities, including developing test cases, executing user acceptance testing (UAT), and validating solutions against requirements.
• Support project managers in planning, tracking, and reporting project status.
• Facilitate effective communication and collaboration among business users, technical teams, and other project stakeholders.
• Research and analyse industry trends and best practices to recommend innovative solutions.
• Assist in training users on new systems or enhanced functionalities.

What You Will Bring:

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• 3+ years of experience as a Business Analyst in a software development environment, preferably within the financial services or FinTech industry.
• Proven ability to analyze complex business problems, identify root causes, and propose practical solutions.
• Strong understanding of the software development lifecycle (SDLC) and various methodologies (Agile, Waterfall).
• Excellent written and verbal communication skills, with the ability to articulate technical concepts to non-technical audiences and business needs to technical teams.
• Proficiency in creating detailed documentation, including business requirements documents (BRDs), functional specifications, and use cases.
• Experience with requirements management tools (e.g., JIRA, Confluence) is a plus.
• Solid analytical, problem-solving, and critical thinking skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Strong interpersonal skills with the ability to build effective relationships with stakeholders at all levels.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Professional Development Reimbursement, including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised throughout your career

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.