Experience in a housekeeping service role is a plus.
Ability to work under pressure.
Excellent written and verbal communication skills.
Apply a professional, confidential, and ethical approach at all times.
Be people-oriented, flexible, reliable, tolerant, and open-minded.
Responsibilities
Serve food and beverages to guests in the assigned outlet with courteous, professional, efficient, and flexible service consistent with hotel standards and values to encourage sales and maximize guest satisfaction.
Assist in carrying out scheduled inventories of products and operating equipment.
Perform other assigned reasonable duties and responsibilities.
Project a positive and motivated attitude and exercise self-control.
Service all minibars within hotel rooms and suites.
Take stock of minibar items.
Correctly account for minibar items and post consumption to the guest folio.
Regularly check expiry dates.
Regularly check the quality and appearance of products, including damaged labels.
Follow the correct service procedures outlined in the standards of performance.
The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.
Assist in carrying out scheduled inventories of products and operating equipment.
Perform any other assigned reasonable duties and responsibilities as assigned.
Projecting at all times a positive and motivated attitude and exercise self-control.
Service of all Minibars within the Hotel rooms and Suites.
Stock taking of Minibar items.
Correct accounting of Minibar items and consumption to be posted in guest folio.
Regular checks of expiry dates.
Regular checks of the product quality and look of the item used, i.e damaged labels.
Correct Service procedures as per the outlines standard of performance.
Education: High School or equivalent. Experience: Experience in Housekeeping service role is a plus Competencies: Ability to work under pressure Excellent written and verbal communication skills. Applies a professional, confidential and ethical approach at all times. People Oriented Flexible and reliable Tolerant and open minded