B

Bitdefender

Malware protection software via machine learning

Partner Success Manager

Full-TimeUpdated
No salary listed
Mid
Bachelor's, Master's
Bucharest, Romania
In PersonTravel to the partner several times per year.
Sales & Account ManagementAccount Management

About the job

Requirements
  • Proven experience in a partner-facing, commercial, or marketing role, ideally in telecom or technology.
  • Ability to manage complexity and multiple stakeholders, and to translate technical concepts for non-technical audiences.
  • Ability to interpret performance data and make data-driven recommendations.
  • Track record of meeting or exceeding targets.
  • Confidence to take the lead when required.
  • Fluency in English and French.
  • Bachelor's degree in Business, Marketing, Computer Science, or a related field, or equivalent practical experience.
  • Willingness to travel to the partner several times per year.
Responsibilities
  • Act as the main point of contact for the partner, building a strong multi-point relationship across the partner organization.
  • Understand the partner's business goals and challenges, and proactively match them to Bitdefender's cybersecurity and privacy portfolio.
  • Visit the partner regularly to deepen the relationship across functions and seniority levels.
  • Drive portfolio expansion within the partner together with the Sales Director.
  • Own product metrics, including rollout, adoption, active user base, and retention.
  • Own financial metrics, including revenue, invoicing, forecast, and ARPC.
  • Build and maintain opportunity funnels, dashboards, and reports; identify trends, gaps, and growth opportunities.
  • Create visibility on product performance internally and with the partner, and propose improvement actions.
  • Drive product launch and rollout, holding the partner to agreed go-to-market dates.
  • Identify upsell and cross-sell opportunities within the partner base.
  • Develop joint marketing and sales campaigns with the partner that drive demand and conversion.
  • Analyze partner campaigns and optimize the marketing mix across education, awareness, interest, purchase, onboarding, usage, upsell, renewal, retention, and win-back.
  • Work cross-functionally with Sales, Product Management, and technical teams to align partner strategy with company goals.
  • Gather partner feedback on product features and experience, and coordinate custom requirements with Product Management.
Desired Qualifications
  • Experience working with or inside a telecom operator, mobile virtual network operator, or service provider.
  • Background in consumer subscription businesses and funnel economics, including activation, retention, churn, and average revenue per user.
  • Familiarity with cybersecurity, privacy, or digital trust propositions.
  • Experience running joint go-to-market campaigns with a partner brand.
  • Master's degree.
  • Additional European languages.

About the company

B

Bitdefender

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Website

Bitdefender is a cybersecurity company that protects people and organizations by offering a range of security products and services. Its offerings cover prevention, hardening, risk management, and incident analytics for government bodies, large enterprises, SMEs, and individuals, sold through a global network of partners. The company uses advanced machine learning and deep learning to detect malware and other online threats, continuously updating its technology through rapid research and development. Bitdefender distinguishes itself with a strong emphasis on R&D, demonstrated by hundreds of engineers and researchers and a high patent output over the past few years, as well as its broad global reach. The company’s goal is to keep families and businesses safe online by delivering reliable, AI-powered security solutions and ongoing threat intelligence, across countries and sectors.

Company Size

1,001-5,000

Company Stage

Private

Total Funding

$13.3M

Headquarters

Bucharest, Romania

Founded

2001

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Yahoo Finance
Oct 27th, 2026
Bitdefender launches GravityZone Exposure Management to map attack paths and cut risks

Bitdefender has launched GravityZone Exposure Management, a tool that shows organisations their internal and external security weaknesses and helps fix them. It puts findings in a single view, aiming to ease the load on small security teams as AI speeds up attacks. The product finds unpatched software, insecure settings, and risky user behaviour, then ranks risks and maps routes an attacker could take to critical assets. It also learns normal user activity and restricts tools that attackers abuse, such as PowerShell. In a survey of 1,200 practitioners, the top barriers to reducing the attack surface were high overhead in maintaining hardening rules (38%), fear of operational disruption (35.4%), and limited resources (34.6%). It is available now on Windows, as an add-on to GravityZone Business Security Enterprise or as a standalone offer.

Associated Press
Jul 9th, 2026
Bitdefender launches Sovereign Acceleration Program for EU cybersecurity data control

Bitdefender has launched its Sovereign Acceleration Program to help European organisations transition to fully EU-based cybersecurity solutions. The programme ensures customer data, security events, and telemetry remain within EU jurisdiction and are never processed outside the European Union. The initiative addresses growing demand for data sovereignty, with 85% of organisations rating digital and AI sovereignty as very or extremely important, according to a February 2026 IDC poll. Bitdefender criticised competitors for "sovereignty washing" — claiming EU compliance whilst maintaining non-EU operational control. The programme combines Bitdefender's GravityZone security platform with sovereign European cloud infrastructure through partnerships with providers including OVHcloud and secunet. It offers endpoint protection, detection and response, and managed security services entirely within EU boundaries. Bitdefender is providing contract buyouts and migration support to qualified organisations, particularly those in public sector, financial services, healthcare, and critical infrastructure sectors operating under GDPR, NIS2, and DORA regulations.

Business Wire
Jun 24th, 2026
Bitdefender launches RealCheck deepfake detector to combat predicted $40B fraud losses by 2027

Bitdefender has launched RealCheck, a standalone deepfake detection solution for Android and iOS devices. The app analyses video content from social media platforms including X, YouTube, Instagram, Facebook and TikTok to assess manipulation likelihood and malicious intent. Users submit video links or files for multi-layered analysis, receiving detailed reports that evaluate deception risk segment by segment rather than simple yes-no verdicts. The solution identifies impersonated public figures and allows users to share reports with others. Bitdefender RealCheck is available now in 14 countries, including the US, UK and Australia. Pricing starts at $4.99 monthly for 200 checks, with a premium tier at $12.99 monthly for 600 checks. Both plans include a seven-day free trial. The launch comes as Deloitte predicts generative AI could drive fraud losses to $40 billion in the US by 2027.

Business Wire
Jun 3rd, 2026
Bitdefender powers Swisscom's router-level cybersecurity against 30+ daily home network attacks

Bitdefender has integrated its security technology into Swisscom's new home network protection solution, delivering cybersecurity directly through the router. The collaboration addresses growing threats to connected households, which now average 22 devices and face over 30 attempted network attacks daily. The Smart Home Security technology provides network-level defence against malware, phishing and other threats for all connected devices, including laptops, smartphones and IoT devices, without requiring individual device installation. A Bitdefender survey of 7,000 consumers found 58% don't use third-party security on computers and 82% lack protection on tablets. The integration operates seamlessly in the background whilst maintaining performance. Swisscom, Switzerland's leading telecommunications provider, employs around 23,000 people and serves customers across multiple markets.

Business Wire
May 6th, 2026
Bitdefender appoints Frank Koelmel as chief revenue officer for business solutions group

Bitdefender has appointed Frank Koelmel as chief revenue officer for its Business Solutions Group. Koelmel brings over 30 years of experience leading multinational cybersecurity and software organisations. In his new role, Koelmel will lead global business development and revenue growth, driving go-to-market initiatives whilst aligning sales, marketing and customer success. He will focus on helping organisations address evolving challenges in security and digital sovereignty. Koelmel previously served as CRO at Logpoint and held senior leadership positions at Cybereason, Palo Alto Networks and FireEye. He joins Bitdefender as the company expands its business presence and strengthens its partner ecosystem, with a focus on its GravityZone platform and recently introduced PHASR endpoint security solution.