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Magellan Health

Manages complex health services via technology

Victim Advocate

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeArlington, VA, USANo salary listed

About the Job

Requirements

  • A bachelor's degree from an accredited school in social work, psychology, marriage, family and child counseling, counseling, behavioral science, education, community health, or public health.
  • Two years of experience working with victims of domestic abuse, sexual assault, violence, or victim advocacy services.
  • Working knowledge of family violence dynamics, safety planning, risk assessments, local community resources, federal and state laws pertaining to domestic abuse or sexual assault, family law, and the Victim Rights Bill.
  • Ability to intervene in crisis situations using sound professional judgment, ethical practice, and common sense.
  • Ability to work independently to assess risk and develop, implement, and evaluate safety and intervention plans to meet victim needs.
  • Demonstrated understanding, sensitivity, and empathy for victims.
  • Ability to develop trusting helping relationships.
  • Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
  • Ability to work cooperatively with military and civilian medical, social service, law enforcement, and legal personnel on behalf of victims.
  • Must possess and maintain a valid, unrestricted motor vehicle license.
  • Must have transportation to transport a victim in crisis in non-emergent situations as a last resort.
  • Must be able to provide on-call victim advocacy services 24 hours a day, 7 days a week.
  • Understanding of Problematic Sexual Behavior—Child and Youth.

Responsibilities

  • Provide crisis intervention and comprehensive services, including emotional support, arranging transportation, accompanying victims to medical, legal, or law enforcement appointments when requested, assisting with protective orders, emergency food or shelter, and information about benefits.
  • Work directly with victims to ensure their expressed needs are advocated for and presented to personnel at intervening agencies.
  • Assess imminent risks to victims' health or safety and make referrals as appropriate.
  • Assist victims in navigating systems to obtain desired services and refer them to appropriate services for continued care.
  • Ensure victims of domestic abuse receive sensitive, confidential, immediate, and comprehensive care and treatment needed to restore health and well-being.
  • Perform initial screening, non-clinical risk and lethality assessments, and safety planning with victims of domestic abuse.
  • Help victims develop safety plans, conduct lethality assessments, and provide emotional support, crisis intervention, prevention awareness, and education.
  • Liaise with the installation Family Advocacy Program Manager to coordinate comprehensive victim services and training through a community response for domestic abuse victims, family members, Soldiers, and eligible civilians at a Military Treatment Facility.
  • Provide crisis intervention and a warm handoff to community resources for victims who are ineligible for services through a Military Treatment Facility.
  • Provide information on victim rights, services, and resources available on and off the installation.
  • Coordinate with the Family Advocacy Program Manager to develop procedures for timely and appropriate information for victims of domestic abuse.
  • When contacted by a victim of domestic abuse, make contact by telephone within 20 minutes or face-to-face within 60 minutes when requested by the victim.
  • Explain Family Advocacy Program disclosure and reporting options during initial contact so victims can make informed decisions about disclosing abuse.
  • Ensure first responders, including emergency medical services or law enforcement, are contacted immediately in crisis situations involving imminent harm to victims, their children, or program staff.
  • Operate within established Family Advocacy Program and Victim Advocacy Program guidelines, including AR 608-18.
  • Conduct domestic abuse training and awareness programs for Soldiers, family members, and civilians.
  • Guide client families through investigations, encourage participation, and help them understand their rights as crime victims.
  • Formulate intervention strategies to improve a family's coping skills during child abuse investigation and prosecution.
  • Identify and make every attempt to meet the needs of children and families in crisis.
  • Educate non-offending caregivers about child abuse dynamics and possible long-term consequences.
  • Assess family needs and encourage non-offending caregivers to participate in recommended services and counseling.
  • Provide information and assistance with Crime Victims' Compensation applications.
  • Serve as a liaison between families and multidisciplinary team members as needed.
  • Assist multidisciplinary team members in identifying client needs and providing recommendations.
  • Represent the best interests of the child and family at multidisciplinary team case review meetings.
  • Accompany non-offending caregivers to court or other appointments when requested.
  • Participate in relevant community awareness, campaign, and prevention events.
  • Maintain ongoing case management and complete all data entry within three business days.
  • Maintain daily contact with a victim during a crisis and contact at least every 30 days when the victim is not in crisis.
  • Transfer cases appropriately when a victim leaves the service area, and close cases as appropriate upon completion of advocacy services with the Family Advocacy Program Manager's concurrence.

Desired Qualifications

  • Military experience is preferred.

About the Company

Magellan Health

Manages complex health services via technology

Magellan Health helps health plans, employers, unions, and government entities manage complex health needs by delivering technology-enabled care management and behavioral health services. Its platforms include provider and member portals along with care management programs that coordinate member care. It differentiates itself by focusing on high-complexity health areas and forming close partnerships with payers and employers to blend digital tools with personal support, not just traditional care delivery. Its goal is to make high-quality care easier to access and manage, advancing a healthier future.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Avon, IL
Founded
1969

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