Senior Technical Sales Specialist

Job Description

At De Beers Group, we are passionate about the work we do and the role technology plays in protecting the integrity of the natural diamond industry. As part of our Science & Technology team, you will help customers across the United States leverage industry-leading diamond verification technologies that support confidence, trust and transparency throughout the diamond value chain.

In this role, you will combine your commercial expertise, technical knowledge and relationship-building skills to drive growth across the US market. Working closely with customers, industry stakeholders, product development teams and technical experts, you will act as a trusted advisor, helping businesses understand, adopt and maximise the value of our verification solutions.

This is a highly autonomous role where you will take ownership of complex sales opportunities, influence senior customer decision-makers, and represent De Beers Group at industry events across the United States. You will also play a key role in shaping best practices, mentoring colleagues and providing valuable market insights that influence future product development and commercial strategy.

The purpose of this role is to drive commercial success, market expansion and customer adoption of De Beers Group's diamond verification instrument portfolio across the United States.

Key Responsibilities

Drive strategic sales growth across the US market

• Develop and execute territory and account strategies aligned to US market opportunities and customer needs. 
• Own the complete sales cycle for complex, high-value opportunities from prospecting through to deployment and customer adoption. 
• Build and maintain a robust sales pipeline with strong forecasting discipline and commercial focus.
• Identify and pursue new business opportunities across manufacturers, sightholders, retailers, wholesalers and gemological laboratories.
• Negotiate and close commercial agreements that deliver long-term customer value and business growth.
• Deliver against revenue targets and key performance objectives. 

Provide advanced technical sales expertise and customer advisory support

• Act as a subject matter expert on diamond verification technologies and their application within customer environments. 
• Lead customer demonstrations, pilots and solution evaluations tailored to specific operational requirements.
• Advise customers on synthetic diamond detection, risk mitigation and operational optimisation strategies.
• Translate complex technical functionality into clear commercial and operational benefits. 
• Engage and influence stakeholders at both technical and executive levels within customer organisations.
• Support customers through onboarding, training and adoption of verification technologies. 

Build market intelligence and industry influence

• Develop a deep understanding of the US diamond industry, customer challenges, emerging trends and market opportunities.
• Monitor competitor activity and contribute to the development of commercial differentiation strategies.
• Gather and communicate market insights to product development, engineering and commercial leadership teams.
• Utilise CRM tools and sales data to generate insights, support forecasting and improve decision making.
• Represent De Beers Group at trade shows, conferences and customer events across the United States.

Mentor and contribute to team success

• Share expertise and best practices in technical sales, business development and customer engagement. 
• Support the onboarding and development of new team members.
• Provide coaching and informal mentoring to junior colleagues.
• Collaborate with global stakeholders to continuously improve customer experience and commercial performance.

Put Safety First by ensuring all safety regulations, practices and procedures are adhered to

• Follow company safety standards and operating procedures at all times.
• Demonstrate De Beers Group's commitment to safety, integrity and responsible business practices in all customer and stakeholder interactions.

The salary range for the position is USD $155,000 - USD $205,000 per annum. 

Qualifications

• Bachelor's degree or equivalent practical experience. Engineering qualifications in Electronics, Mechanical, Mechatronics or a related discipline would be advantageous.
• 5-8+ years of experience in technical sales, solutions consulting or applications engineering within a B2B environment. 
• Demonstrated success managing complex technical sales opportunities from prospecting through to close. 
• Strong business development and territory management capability.
• Experience building and managing sales pipelines and delivering against commercial targets.
• Excellent communication, presentation and stakeholder management skills.
• Ability to explain technical concepts and articulate business value to diverse audiences.
• Strong commercial acumen with experience negotiating and influencing customer purchasing decisions.
• Experience working independently and taking ownership of business outcomes.
• Knowledge of diamond verification technologies, synthetic diamond detection or gemological processes would be highly advantageous.
• Experience selling scientific instruments, technical equipment or capital equipment solutions is desirable.
• Prior experience mentoring, coaching or supporting the development of colleagues is beneficial.
• Proficiency with CRM systems and data-driven sales management tools.
• Strong relationship-building skills with the ability to establish credibility as a trusted advisor. 
• Self-motivated, accountable and comfortable operating in a highly autonomous environment and willing to travel up to 50%. 

Additional Information

Who we are:

De Beers Group is a company with a sparkling future.

Our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us.

Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group’s people, shareholders, communities and partners.

Safety

Safety first is a way of life for us.  We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.

Equity, Diversity & Inclusion

As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application.

Building Forever

Sustainability is at the heart of our decision-making – it is how we do business.   Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride.

Background Checks

Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.

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