General Manager

Overview

JOIN OUR TEAM!

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The General Manager is responsible for overseeing the total operation of the assigned Pump & Pantry location.

Bosselman Pump & Pantry has many benefits to offer you that you will not find anywhere else like:

• Employee discounts on food and fuel
• Vacation after six months
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!

Bosselman Pump & Pantry offers on-demand pay (access to earned but not yet paid wages) through:

Responsibilities

• Hires, disciplines, and terminates personnel with the involvement of the District Manager and Corporate Human Resource Department.
• Maintains a labor level consistent with the hours budgeted and post two weeks schedule no later than one week in advance.
• Oversees all expenses and profits for assigned facility and maintain budget goals by understanding monthly budgets and P & L statements.
• Ensures all paperwork is complete, accurate, and turned in on time.
• Be proficient in opening and closing a shift, including completing all paperwork.
• Makes certain customer needs are met and implement the company’s policy on customer service.
• Supervises cash control and bank deposits.
• Responsible for all aspects of food operations and handling/storage of product.  Complies with all food handling guidelines to meet or exceed state/federal regulations.
• Projects a positive attitude.
• Handles all problems dealing with customers, personnel, or mechanical.
• Ensures the cleanliness, organization, and overall appearances of assigned store meets company standards and are in proper working order, inside and out.
• Ensures all items are properly ordered; stocked to inventory levels; and priced correctly.
• Implements and follows-up company training procedures.
• Makes sure all personnel are supervised and trained thoroughly.
• Responsible for the training of all associates in food handling and company procedures including proper hold time and code dating.
• Ensures that all food products are stored properly and code dated with expiration dates.  Also ensure that all products whether cooked or stored are held at proper temperatures.
• Makes sure all shifts are covered.
• Ensures all personnel performance and wage reviews are completed in a timely manner.
• Personally reflects and makes certain all personnel are in proper working uniform, neat and clean, at all times.
• Implements and enforces all company policies and procedures.
• Reports all maintenance, customer, and personnel problems to upper management regularly.
• Keeps necessary records – merchandise, personnel, and fuel.
• Keeps a safe and healthy workplace.
• Holds personnel meetings regularly.
• Attends management and training meetings, as required.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Be proficient opening, closing, ordering, and overall operations of any or all Quick Service Restaurants (QSR’s) if the store has a unit.

Additional Job Duties:

• Assists in other duties, as assigned.

Supervisory Responsibilities:

• Directly supervises employees at the location. 

Qualifications

Education and/or Experience (include certs or licenses needed):

• Minimum of one to three years’ experience as an Assistant Manager required.
• One to three years’ experience as a 1st Assistant Manager preferred.
• Bachelor’s Degree preferred or equivalent combination of education and experience.
• Must have a Food Handler’s permit or Serve Safe Certification where required by law or policy.

Minimum Qualifications:

• Must have knowledge of operations and maintenance of all equipment in the store.
• Must be able to work nights, weekends, and holidays as needed.
• Must work a minimum of one weekend per month and one late shift per week.
• Must work a minimum of 50 hours per week.
• Must have reliable transportation and phone.
• Current valid driver's license and be insurable to drive.
• Regular and consistent attendance.
• Must be able to communicate in English.
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements: The physical demands described here are representative of those that must be met by the General Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• Must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.