Technical Service Representative 3
Amcor
Technical Service Representative 3
Amcor
Global packaging solutions with sustainable materials
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Employer: Amcor FlexiblesNorth America Inc.
Job Location:This position reports to company headquarters in Oshkosh, Wisconsin. Must reside and telecommute within 50 miles of Boston. Position involves 60% on-call travel to customer sites within a 50-mile radius of Boston, as well as 20% travel in the Northeastern US further than 50 miles from Boston (eastern Virginia, eastern Maryland, eastern Pennsylvania, the entire Atlantic Seaboard region, and all of New England up through Maine), and 20% telecommuting.
Title:Technical Service Representative III
Duties:Provide efficient and timely technical assistance to assigned customers in matters relating to their packaging equipment operations and facilitate customer quality and packaging performance improvement. Service customer equipment, where applicable, to maintain optimum performance of equipment, packaging films and shrink bag materials. Perform and complete package/shrink bag and machine audits on packaging machines. Identify machinery and packaging film/shrink bag problems and ensure that they are properly communicated to the appropriate staff representatives. Participate in field trials of new packaging materials. Assist in the installation and start-up of all packaging equipment manufactured and sold by Amcor and provide input into the design, installation and start-up of packaging equipment manufactured by outside suppliers. Train customers on proper operation and maintenance of equipment and Amcor film, as well as training other Amcor Technical Service Reps on how to train the customer.
Travel:Position requires80% domestic travel to customer sites. 60% of travel will be within a 50-mile radius of Boston, MA. 20% of travel will be to customer sites outside the 50-mile radius from Boston, primarily in the NortheasternUS (eastern Virginia, eastern Maryland, eastern Pennsylvania, the entire Atlantic Seaboard region, and all of New England up through Maine), with the potential for 1-2% international travel to customer sites in eastern Canada.
Requirements:Bachelor’s degree ina technical field such as Packaging or an Engineering field related to packaging (e.g., Chemical, Mechanical, Industrial or Electrical Engineering) and 5 yearsofprogressively responsibleexperience inan occupation related to engineering or technical service in the food packaging industry. Experience must include the following:
5 years of experience inengineering or technical service related tofood packaging materials and machinery
5 years ofexperience servicingpackaging equipment, including at least 7 of the following:
Liquid VFFS equipment
VFFS for dry goods
HFFS packaging machines (Forming/Nonforming)
Rotary packaging equipment
Labeling Machines
Beverage Shrink Packers
Sachet Machines
Bakery equipment
Vacuum packaging
5 years of experience in solving technical issues with film and bag production with each of the following technologies:
Blown film
Bag Making
Pouch Making
Winding/Rewinding
5 years of experience applying knowledge of film construction and formulation (i.e., Monolayer film vs Coextrusionvs Laminate, Extrusion Lamination vs Solvent or Adhesive Lamination, PE,Polyester, Nylon, PS) to resolve technical and material performance issues in a packaging manufacturing environment.
5 yearsofexperience partnering withProcess Engineering, Quality, Production, Maintenance, and Product Development teamsto ensure product performance in a film manufacturing/development environment
Salary offered:$135,325per year
Applicants must be U.S. workers (includes U.S. citizens, permanent residents, foreign nationals granted temporary residence under one of the 1986 legalization programs, refugees, and asylees).
The starting salary for this position is expected to be $135,235 minimum; however, base pay offered may vary within the full salary range $135,235 minimum depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits. The salary range provided reflects the anticipated base pay for this role at the time of this posting. This range is applicable to positions performed in jurisdictions with pay transparency requirements, including CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, Washington DC, as well as remote roles that may be performed in these locations. Compensation for roles performed outside of these jurisdictions may vary. The Company reserves the right to modify this range at any time.
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
We verify the identity and employment authorization of individuals hired for employment in the United States.
When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)
Amcor develops and produces responsible packaging for food, beverage, pharmaceutical, medical, and home-care products through a global network. Its packaging solutions are end-to-end, using plastics and other materials and increasingly incorporating post-consumer recycled (PCR) content to reduce environmental impact. It differentiates itself by combining global scale with a strong focus on sustainability, expanding PCR use in rigid packaging and working closely with customers to meet their environmental goals. Its goal is to provide high-quality, responsible packaging across multiple industries while steadily increasing recycled content and lowering overall packaging waste.
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