Fairview Health Services

Nonprofit health system delivering comprehensive care

Advanced Nutrition Aide

Clinical Support & Patient AdministrationUpdated on Nov 10

Part-timeMinneapolis, MN, USANo salary listedIn-person

About the Job

Requirements

Six months of customer service experience and six months of office equipment or computer experience are required. Confirmed completion of formal training in office or computer software or hardware may substitute for the office or computer experience.
The ability to communicate clearly, verbally and in writing, in English is required.
Problem-solving, critical-thinking, and negotiation or persuasion skills are required.
Basic math skills are required.
The ability to provide consistent outstanding customer service is required.
Successful completion with a passing grade of 80% of the Diet Comprehension Training Program within four weeks is required.
The candidate must be free of corrective action for six months.

Responsibilities

Explain diet orders to patients or staff.
Apply knowledge of specific nutrients in food.
Understand dietary needs for modified diets.
Understand culturally specific food choices.
Identify foods in relation to patient allergies.
Determine appropriate food choices for therapeutic diets.

Desired Qualifications

Completion of college-level nutrition- or hospitality-related coursework through at least the second year of a four-year degree program, or graduation from a two-year program.
Previous experience in a healthcare food service department, working in the diet office, or directly with patients to provide appropriate meals that meet their diet specifications.
Previous front-of-house operations experience in healthcare, hotels, restaurants, or country clubs.
Previous experience as a switchboard operator, telemarketer, or customer service technician.

Job Overview

Fairview is looking for an Advanced Nutrition Aide to join our team at our Fairview East Bank University Hospital in Minneapolis, MN. The Advanced Nutrition Aide guides customers through room service process by phone and communicates with hospital staff regarding diet order information.

Location: Fairview East Bank University Hospital, located in Minneapolis

Hours: 18 hours biweekly

Schedule: evening shift

Week 1:

Monday 3:45pm-6:45pm

Tuesday 3:00pm-6:30pm

Week 2:

Monday 3:45pm-6:45pm

Tuesday 3:00pm-6:30pm

Saturday 3:45pm-6:45pm

Sunday 3:45pm-6:45pm

Schedule may change based on the needs of the operation.

Responsibilities

Ability to explain diet order to patient or staff.
Knowledge of specific nutrients in food.
Understanding of dietary needs with modified diets.
Understanding of culturally specific food choices.
Ability to identify foods in relation to patient allergies.
Ability to determine appropriate food choices for therapeutic diets.

Required Qualifications

Six months customer service experience and six months office equipment/computer experience. (Confirmed completion of formal training in office/computer software/hardware may substitute for the office/computer experience.)
Ability to communicate clearly, both verbally and in writing, in English
Problem-solving, critical thinking and negotiation/persuasion skills
Basic math skills
Ability to provide consistent outstanding customer service
Successful completion with a passing grade of 80% of the Diet Comprehension Training Program within four weeks
Free of any corrective action for six months

Preferred Qualifications

College level nutrition or hospitality related coursework completion greater than or equal to the second year of a four-year degree program or
A graduate of a two-year program
Previous experience in a healthcare food service department, working in the diet office or directly with patients to provide the appropriate meal to meet their diet specifications
Previous experience in the front of house operations of healthcare, hotels restaurants or country clubs
Previous experience as a switch board operator, telemarketer or customer service technician

Benefit Overview

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/afscme

Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

About the Company

Fairview Health Services

Nonprofit health system delivering comprehensive care

Fairview Health Services is a nonprofit health system in Minnesota offering a wide range of medical services through a network that includes community and academic hospitals, clinics, senior living, home health, rehabilitation, counseling, pharmacies, and benefit management. It operates through the M Health Fairview partnership with the University of Minnesota, linking care with research and training. Patients access care via a unified system across hospitals, clinics, home care, hospice, transportation, and employer solutions. Its goal is to expand access to high-quality, compassionate care by delivering comprehensive services across the care continuum, anchored in community needs.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Minneapolis, MN
Founded: 1906

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