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State of Georgia

State government delivering health, transport, education

Academic Advisor

EducationUpdated on Nov 14
Full-timeNewnan, GA, USA$42.6k /yr

About the Job

Requirements

  • A bachelor's degree in a related field and two years of related work experience are required; experience may substitute for the degree on a year-for-year basis.
  • Proficiency in Banner, Degree Works, and other student graduation progression software, including TargetX (Engage).
  • Effective verbal and written communication and the ability to provide guidance face-to-face and virtually using teleconferencing or communication platforms.
  • Knowledge of college program completion requirements and available college services and their impact on student registration, financial aid, and program completion.
  • Understanding of FERPA restrictions and appropriate guidance within privacy laws and restrictions.
  • Ability to provide customer service and practice ethical, detail-oriented work.

Responsibilities

  • Advise students on academic requirements and course selection, and help each student develop and personalize an education plan.
  • Communicate institutional policies and procedures, interpret placement and standardized test scores and course prerequisites, perform and interpret degree audits, and explain program graduation requirements.
  • Monitor student registration, recommend solutions to academic difficulties, maintain accurate electronic records of student interactions, and advocate for students when appropriate.
  • Refer students to specialized staff for financial aid, career advising, admissions, business office questions, and tutoring.
  • Document student contacts accurately in the TargetX retention model.
  • Coordinate student communications about advising, retention, the academic calendar, and related matters, including mass email, text, or phone outreach for recruitment and Reaching out for Registration initiatives.
  • Collaborate with departments and faculty, participate in recruitment and enrollment-growth events and initiatives, and support students’ academic progression and completion.
  • Stay current on institutional information, including admissions requirements, programs, course changes, deadlines, costs, facilities, college initiatives, transfer requirements, and state and federal mandates.
  • Participate in professional development, including professional organization memberships, one micro-credential each fiscal year, conferences, workshops, and division and department training.
  • Participate in institutional student development and retention programs and serve as a resource for faculty and staff.
  • Collaborate with divisions to develop advising presentations and materials, such as flyers or checklists, for individual and group sessions.
  • Participate in planning, implementing, and evaluating academic advising program goals and objectives; develop advising materials and presentations and complete assigned administrative reports.
  • Perform other duties as assigned.
  • Travel occasionally to other campus locations as needed; overnight travel is generally not required except rarely for external professional development conferences, travel, or meetings.

Desired Qualifications

  • Two or more years of experience in academic advising or related direct student support at a postsecondary institution.
  • Experience with a student information system such as Banner, Degree Works, or another student advising information system.
  • A master's degree in a related field.

About the Company

State of Georgia

State government delivering health, transport, education

Georgia's government runs the state by delivering public services through its about 130 state agencies, covering areas like health, transportation, education, environment, and more. It employs roughly 200,000 teachers and state workers who staff schools, agencies, and programs, ensuring laws and services are carried out for residents and businesses. The state interacts with residents and businesses through its agencies, licensing, grants, infrastructure projects, and public programs. What makes Georgia different is its large, diverse economy and status as a business hub, with well-known regional employers and industries (e.g., Hartsfield-Jackson Airport, Delta, CNN, Home Depot, Coca-Cola) and Atlanta’s role as a center for culture and commerce. Its goal is to support residents’ well-being, enable economic growth, and maintain efficient, accessible public services that attract and retain businesses and talent.

Company size
5,001-10,000
Company stage
Grant
Total funding
$4M
Headquarters
Atlanta, GA
Founded
1788

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