Commissioning Services Specialist

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

The Commissioning Services Specialist role is to startup, commission, test PLC (Programmable Logic Controllers) controlled equipment, and complete systems integration at customer sites. You will work side by side with electrical technicians to bring up control cabinets, load and configure PLC software, and execute tests to confirm functionality and performance. 

What we do

The commissioning team plays a crucial role in ensuring the successful deployment of robotic systems. They are responsible for overseeing the beginning and final stages of system integration, testing, and optimization before the automation solution is put into operation. This team works closely with engineers and technicians to fine-tune robotics and automation systems, ensuring they meet performance standards, safety regulations, and customer requirements. Their expertise in troubleshooting, calibration, and quality control helps Symbotic deliver efficient and reliable robotic solutions to clients across various industries.

What you’ll do

• Assist in the commissioning of HMI systems, establishing connections with PLCs to ensure proper communication and functionality across customer systems.
• Conduct basic hardware testing to verify system performance and ensure it meets project specifications and industry standards.
• Perform system functionality tests to ensure integration with the customer’s Warehouse Management System (WMS), identifying issues and reporting findings.
• Utilize basic diagnostic tools to identify and resolve hardware and software issues, with guidance from senior team members, to maintain project timelines.
• Develop a strong understanding of the software and hardware used in commissioning activities, with ongoing learning and training to improve proficiency in relevant tools and systems.
• Support the startup, commissioning, and testing of PLC-controlled equipment at customer locations, following project deadlines and quality expectations.
• Participate in system integration testing of Symbotic adapter cells, storage solutions, and safety systems, assisting in ensuring full integration with customer WMS interfaces.
• Assist in executing tasks outlined in the Commissioning Services Scope of Work (SOW), such as control cabinet startup, software loading, configuration, and performance validation, under supervision.
• Collaborate with cross-functional teams (engineering, software, customer support) to help ensure a smooth commissioning process and provide technical support as needed.
• Assist in the commissioning of PLC controllers, ensuring proper configuration for customer sites with guidance from more experienced team members.
• Support the commissioning of HMI systems, helping to ensure connection and integration with PLCs.
• Perform hardware testing, ensuring systems are functioning per project specifications and customer requirements, with assistance from senior team members.
• Participate in system functionality testing, ensuring full integration with the customer’s WMS, and suggest adjustments to meet requirements based on guidance.
• Use diagnostic tools to help troubleshoot and resolve hardware or software issues under the guidance of senior engineers.

What you’ll need

• Bachelor's degree in electrical engineering, Robotics, Industrial Engineering, or a related field required. 
• Minimum 2 years of experience in one or more of the following areas:
  • PLC Systems: Experience with Rockwell Automation, Allen Bradley, Siemens, and HMI systems.
  • Robotics: Familiarity with ABB, Fanuc.
  • Industrial Networks: Knowledge of Ethernet/IP, ProfiNet.
  • Interface Operators: Experience with Panel View Plus.
• Proficiency in reading electrical drawings.
• Basic knowledge of SQL and relational databases.
• Familiarity with Linux and Windows operating systems.
• Hands-on experience with motion control equipment (e.g., Variable Frequency Drives, VFDs) is a plus.
• Ability to troubleshoot and provide remote system support using tools like Remote Desktop, SSH, and web browsers.
• Experience working in a team-oriented, collaborative environment.
• Ability to effectively prioritize tasks and execute in high-pressure situations.

Our Environment

• Remote, field-based position.
• Travel is required up to 75% of the time. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
• Our main office is in Wilmington, MA. The person taking this position will be required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for commissioning.
• The employee is frequently required to walk and reach with hands and arms.
• The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 50 pounds.
• Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.
• Approximately 75% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness).
• There will be steep stairs to climb into the structure. You may be required to routinely walk up and down stairs to navigate the automation structure.
• You will regularly be near railings that are high off the ground.
• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. 

The base range for this position in the posted location is $79,500.00 - $116,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.